• Accept cash and check items for deposits
• Verify identity and signatures of customers’ withdrawals from account
• Perform cash checks for customers
• Handle sales of financial Monetary instrument
• Accept outgoing remittance transactions
• Accept RMB cash deposit and withdrawal
• Accept Foreign Currency Exchange
• Input Daily 3K and up cash and check transaction records
• Balance cash drawer daily (USD and CNY)
• Conduct remittance investigations and input outgoing remittance MT103
• Process check returned items
• Process check on us return or repost request by Admin. Section
• Process foreign check collection
• Serve customers with friendly, warm and helpful attitudes at all time
• Release the check hold for residential mortgage / loan payment
• Create Non-customer profile through RTO for Foreign Currency Exchange
• Help to serve customers and verify their identity for accessing the safe deposit box area
• Back up Safe Deposit Box section operation
• Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act currency transaction reporting, and suspicious activity reporting
• Strictly comply with the BOC Global Service Standard & BOC NY Performance Evaluation
• Report suspicious activities to Supervisor of the teller section

• Bilingual in Mandarin is preferred
• Basic math accuracy
• Computer literacy (MS Office, banking software)
• Good communication and interpersonal skills
• Customer service orientation
• Attention to detail and organizational skills

Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.