Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.
  

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Write, test, and document code, scripts, and processes following organizational standards
• Solve technical problems and build impactful components/libraries
• Deliver high-quality work and mentor junior engineers in technical skills
• Conduct root cause analysis to address systemic issues and lead action plans
• Design integrated systems that enable cross-functional teams to deliver value at scale, speed, and reliability
• Manage technical debt and drive initiatives to eliminate it
• Anticipate scaling, latency, and durability challenges, guiding teams in mitigation
• Collaborate with security teams to implement secure practices early in development
• Assess technical risks and implement prevention strategies
• Evaluate squad delivery practices, recommend improvements, and drive change
• Identify and eliminate duplication of effort, promoting reuse across teams
• Measure team performance and support individual development
• Explore emerging technologies, lead prototype development, and incorporate into architectural solutions

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of experience designing, developing, and implementing large-scale solutions in production environments

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry experience

Skills, Licenses & Certifications

• Proficiency with the following technologies:
• • Dynamics 365 Sales & Service – Deep understanding of core entities, customizations, JavaScript, Business Rules, Plugins and workflow
  • Power Platform – Hands-on experience with Power Automate (flows), Power Apps (Model-Driven & Canvas), Power Pages.
  • JavaScript & C# Development – Strong experience in client-side scripting, plugins, and custom business logic.
  • Azure Services – Proficiency in Azure Function Apps, Azure SQL Database, App Services, Azure Storage, Logic Apps and Service Bus for integrations.
  • Dataverse (Common Data Service) – Experience in customizing and working with Dataverse.
  • API & Integration Knowledge – Familiarity with Dataverse Web API, REST, OData, Power Automate Connectors and SOAP services.
  • Security & Authentication – Dynamics 365 Security Roles, Web Roles, Business Unit, Teams & Hierarchy Based Security, Understanding of OAuth, Azure AD, and role-based security models.
  • Performance Optimization – Experience in troubleshooting, debugging, and optimizing Dynamics 365 applications.
  • Power BI - Experience in integrating Power BI with Dynamics and create reports and visuals
  • Front End Technologies: Angular/React
  • Deployment Technologies: Kubernetes, Docker
  • Source Control: GitHub, Azure DevOps
  • CICD: GitHub Actions, Azure DevOps
  • Data management: PostgreSQL, MongoDB, Redis
  • Integration/APIs Technologies: Kafka, REST, GraphQL
  • Cloud Providers such as Azure and AWS
  • Test Automation: Selenium, TestNG, Postman, SonarQube, Cypress, JUnit/NUnit/PyTest, Cucumber, Playwright, Wiremock/Mockito/Moq
• Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity
• Ability to concisely convey ideas verbally, in writing, in code, and in diagrams
• Ability to optimize system designs spanning multiple teams to allow small, safe, incremental releases
• Ability to work through others by cooperatively sharing responsibilities
• Ability to combines deep knowledge of a product domain with awareness of advancing technology to introduce solutions that propel the technical capability of the organization forward.
• Proficiency in object-oriented design techniques and principles
• Proficiency in Agile methodologies, such as SCRUM
• Proficiency in DevOps Toolchain methodologies, including Continuous Integration and
• Continuous Deployment

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.