The Integrated Teaching and Learning Program at the University of Colorado Boulder is a nationally recognized engineering education leader. Our mission is to provide curriculum and support for hands-on engineering education, across all engineering fields, while applying our capabilities to broaden participation in engineering fields through strategic partnerships.

Relationship Management and Service Support Delivery:

• Creates and operationalizes the overall relationship and support-management strategy for the ITLP and its ~25 professional staff and 50+ student employees who support 100,000+ engagement touch-points with 5,000+ unique students and 130+ courses each year. Similarly, sets strategy for the hands-on education spaces in the Idea Forge, Mechanical Engineering, Aerospace Engineering, Integrated Design Engineering, Electrical Engineering, and Williams Village.
• Develops and implements a strategy for supporting the specialized IT needs of faculty and students enrolled in courses that span 10+ departments or programs.
• Confers with other teams within the ITLP and supported units in CEAS to understand business requirements and leverage this feedback to inform strategic and daily delivery of services in the most efficient, forward-thinking and accountable way.
• Builds relationships with other programs, departments, and colleges at CU Boulder in addition to external schools, vendors, business units, and other academic support organizations to understand priorities, capabilities, and resources as they apply to engineering environments.
• Ensures delivery of high-quality, customer-focused services that are in alignment with standards in process, design, architecture, and operations and that enable the ITLP to meet its strategic goals and priorities. In partnership with the system-engineering and software-engineering technical team leads, translates user requests and finds creative solutions to technical challenges.

Staff Leadership and Supervision:

• Recruits, trains, supervises, and evaluates a multi-disciplinary team of System Engineers and Software Engineers, consisting of 5-7 professionals (direct) and numerous student employees (indirect).
• Ensures processes, procedures, and an environment of innovation and support are in place for staff positions, ensuring performance goals are met in a timely manner, project tasks are completed, independent initiative and creativity is celebrated, and cross training is in place to ensure redundancy in overall support services.

Department Operations:

• Sets and implements the overall IT strategy of the ITLP and its support of over 5,000 unique students each year across 25+ different engineering and non-engineering majors. Sets and implements the IT vision for six other CEAS units (serving thousands of students annually) in the IT team’s support portfolio.
• Oversees the ITLP’s IT operations in its support of daily delivery and continual improvement of IT services including partner and customer relationships, software development lifecycle management, classroom technology and support, system integrations, desktop support, security management, application management, server administration, and oversight of the CEAS Cloud Computing platform.
• Defines and delivers strategies for departmental planning, resource allocation, staff utilization, policy making, technology infrastructure, SDLC, and the adoption of technology.
• Collaborates with ITLP project leaders to identify and meet all IT needs for central initiatives, such as TeachEngineering.org.
• Manages all aspects of IT service agreements with external vendors, OIT, and other college units, including service agreements for the hands-on education spaces in the Idea Forge, Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Integrated Design Engineering, and Williams Village. This includes managing the ITLP’s audio/visual equipment and service partnership with campus’s central A/V team.
• Collaborates and coordinates with UIS, campus OIT, ITLP and CEAS staff, faculty, and vendors on technical architecture design and IT policy, including security.
• Manages crisis situations that may involve complex technical hardware or software problems occurring after hours, on weekends, or during holidays.
• Proactively learns new skills, systems, and emerging AI tools to enhance ITLP operations, improve staff efficiency and productivity, and acts as a technical consultant and advisor on challenging problems.

Applications, Web, and Data Services:

• Responsible for the overall vision and execution of the ITLP’s digital ecosystem, including its website, custom applications, data collection and reporting systems, ticketing, documentation, and storage systems.
• Sets the vision and strategy for data-collection, integration, storage, and reporting systems for the ITLP and its 100,000+ engagement touchpoints with students each year (workshop participation, computer logins, use of 3D printers/laser cutters/manufacturing center/electronic center, etc.). Similarly sets the data and reporting strategies for the other CEAS units in the IT team’s portfolio.
• Ensures all systems meet campus secure computing standards.
• Champions and oversees a wide range of custom and third-party software applications and data systems within the ITLP and supported units.
• Supervises the administration (maintenance, architecture, and backups) of web and database servers (both hardware and virtual servers).
• Creates and approves IT practices and procedures for ensuring platform and operational stability of engineering-focused applications and curricula.
• In collaboration with the software-engineering technical team lead, evaluates and prioritizes all user requests for custom applications, reporting, and other requests that fall outside the scope of normal releases.
• Oversees all technical aspects—including the design, structure, and implementation—of the ITLP website, TeachEngineering.org, and other web applications.

College and Campus IT Partnerships:

• Facilitates open and collaborative discussions with CEAS leadership and the Office of Information Technology about CEAS and campus IT plans.
• Works with college and campus partners to identify and, where possible, eliminate systemic barriers to enable the ITLP and CEAS units to employ various centrally provided IT solutions.
• Be a member of various college- or campus-wide technology committees, specifically those related to the campus’ teaching and learning mission.

Member of the Campus IT Director Forum and Secure Computing Functional Lead:

• Serve as a member of the campus IT Director Forum and as unit's strategic liaison to OIT, fostering a culture of risk awareness, operational accountability, and proactive security integration.
• Contributes to operational decision-making for campus IT services, promotes improved user satisfaction, and enhances the value of IT services.
• Provides input on university-wide projects and initiatives by making recommendations to IT governance and engaging in project working groups.
• Promotes shared decision-making to improve campus IT operational resilience and security posture.
• Ensures unit alignment with CU policy, ensuring practices reflect CU standards, and any exceptions are managed within the appropriate framework.

This position has an anticipated work schedule of Monday – Friday during regular business hours, and will work outside of regular business hours as-needed. This position may be eligible for a hybrid work modality and would require at least 3 days a week to be in person.

We are unable to offer visa sponsorship for this role, either now or in the future.

The salary range for this position is $130,000 - $137,750 annually. Relocation assistance is available within College guidelines.

• Graduation from college or university with a Bachelor’s degree. Equivalent combination of education and experience may substitute on a year for year basis.
• 4 years of senior-level experience managing technology resources in an IT environment.

• Good interpersonal and communication skills including the ability to explain technical issues to non-technical people.
• Ability to synthesize information in a clear and concise manner, both verbally and in writing.
• Ability to achieve the department’s mission within the confines of existing budgets and resources.
• Ability to evaluate technological needs, in coordination with administration directives, to create a strategic vision and plan.
• Ability to understand, create, and manage budgets from an operations level.
• Strong time-management and organizational skills and ability to handle multiple competing interests and needs simultaneously.
• A commitment to customer-service and action regarding user feedback.
• Able to manage complex administrative responsibilities in a setting that demands high quality, flexibility, customer service skills, professionalism, an ability to learn and respond quickly, even when challenged with minimal or incomplete information.
• Ability to manage up and down the organization in a higher education setting.
• Ability to deliver a wide variety of technology support with a small team.
• A dedication to continuous innovation, maturation, and integration of technology systems and services.
• Ability to cultivate a respectful, welcoming, and supportive environment that promotes the success, engagement, and sense of belonging of students, staff, and faculty from a vast range of backgrounds and experiences.
• Ability and willingness to jump in where needed to ensure IT operations run smoothly and all program needs are met.

To apply, please submit the following materials:

• A current resume.
• A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by August 9, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.