• Under direct guidance, may assist with coding simple software programs/scripts. Applies specified methods and tools to assist with the elicitation and documentation of requirements for simple change initiatives within a defined scope.
• Using specified tools and processes, assists with the completion of simple tasks in the project/product lifecycle.
• Performs routine analysis on assigned technologies, assists with defined software maintenance procedures, and investigates, resolves, and documents routine software issues.
• Performs analysis while following established procedures to ensure the security of systems, contractors, and/or processes
• Designs simple system test cases, test scripts, and test data, and automates repeatable tasks working to specified requirements. Assists in planning, preparing, and executing acceptance tests.
• Assists with the creation of storyboards and wireframes, and the evaluation of design options using agreed-upon tools and techniques.
• Applies established processes and tools to log and report on configuration items. Assists with audits to verify and correct configuration data to ensure accuracy.
• Assists with the collection of evidence for quality and safety assurance activities and audits.
• Build and manage testing environments, assisting in debugging application issues
• Develops and maintains personal knowledge of agreed processes and tools for requirements management, software development, and testing.
• Cloud-Based Development – Architect and develop new cognitive services, using a cloud-first methodology
• Create and configure Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) application
• Performs other duties and tasks as assigned
• May need to work outside of normal work hours, supporting operations on a 24/7 basis
• Travel may be required to other MTA locations or other external sites
• Observing the work performed by the contractor;
• Reviewing invoices and approving them if the work meets contractual standards;
• Addressing performance issues with the contractor when possible;
• Performs basic troubleshooting and escalates issues to other parties as needed issues as appropriate to ensure effective resolution of security baseline deviations and risks.
• Participate in project teams, providing information and documentation, and executing well defined changes under guidance to ensure the infrastructure meets organization's needs

Required Qualifications:

• An associate degree, or an equivalent combination of education, certification, and experience, may be considered in lieu of a degree.
• A minimum of 2 years of relevant experience.

Technical Skills:

• Programming Languages: Basic knowledge of employing a set of rules and syntax that define how code is written, organized, and interpreted or compiled.
• Software Testing: Basic knowledge of executing a program or system with the intent of finding defects and ensuring that it meets the specified requirements.
• Programming experience with the following language(s): including but not limited to, e.g., Ruby, Python, Java, C, C++, C#, COBOL, MS-SQL Developer, Oracle, .Net, DBA, JavaScript, J2EE
• Familiarity with the following vendor-specific platforms: including but not limited to: Azure, AWS, Windows Server platforms, RESTful APIs, or Linux, Node.js
• Experience with React, MS-PowerApps, Dynamics, and Power BI
• SaaS applications (preferably in Legal, Risk, or Safety space)
• Middleware technologies (IIS, TIBCO, WebLogic, Tomcat, etc.)
• Custom reports using BI Publisher, SQR, and PeopleSoft COBOL.
• Extract and load data using Component Interfaces, Application Engine, Database Utilities, and SQR.
• Custom processes or modifications to meet functional requirements.
• System interfaces using the PeopleSoft integration broker; create new definitions to interface between internal/external systems and PeopleSoft.
• Knowledge of embedded systems.
• Experience administering and developing workflows and specialized UIs

Preferred Technical Skills:

• Basic knowledge of data structures: organizing and storing data to perform operations efficiently in order to define the relationship between the data, the operations that can be performed on the data, and the rules governing these operations.
• Basic knowledge of algorithms: understanding of the fundamental concepts and types of algorithms that help solve various computational problems and optimize the performance of software applications.
• Basic knowledge of database management involves understanding the fundamental concepts and principles related to the creation, organization, retrieval, and management of data within a database system.
• Basic knowledge of web development involves understanding the essential technologies and concepts used to create and maintain websites.
• Basic knowledge of DevOps (Development and Operations) with a clear understanding of the principles, practices, and tools that aim to improve collaboration and communication between software development and IT operations teams.
• Basic knowledge and understanding of fundamental concepts, components, and functionalities that manage and coordinate computer hardware and software resources.
• Cybersecurity, including encryption and authentication (Basic Knowledge): basic knowledge and understanding of the fundamental concepts, practices, and technologies used to protect computer systems, networks, and data from unauthorized access, attacks, and damage.
• Basic knowledge and understanding of technology that allows users to access and use computing resources (such as servers, storage, databases, networking, software, analytics, and intelligence) over the internet (the cloud) instead of having physical hardware or servers at their location.

Behavioral Skills:

• Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Strong interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.

Competencies:

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.