DICE Resource Holdings, LLC is looking to hire a Central Station Alarm Dispatcher. The primary function of the dispatcher is to promptly answer incoming emergency/alarm calls. The ideal candidate will need to be experienced in basic computer skills, have excellent customer service skills, and pass a background check. Must be able to work overtime, extra shifts, holidays, and weekends. This is a 24/7 call center environment that requires individuals to sit for long periods of time.

Pay: $16.00 per hour

Schedule: 2 positions available

Three shifts available

6am - 2pm

2pm - 10pm

10pm - 6am

RESPONSIBILITIES:

* Provide excellent customer service

* Effectively communicate over the phone and email

* Promptly and professionally answer incoming calls

* Contact emergency services and appropriate personnel when applicable

* Promptly document all events and responses

* Complete additional tasks as assigned

* Punctual and reliable attendance is critical

QUALIFICATIONS:

* High school diploma or equivalent

* Minimum one year experience in dispatch or call center environment

* Strong written and verbal communication

* Knowledge of basic computer functions

* Must be able to work overtime as needed

* Must be able to work Holidays and Weekends as needed

* Must Pass Background Check

DICE Resource Holdings, LLC is an Equal Opportunity Employer. All Qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis or characteristic protected by law.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Paid time off

Application Question(s):

• Are you available to work overtime, weekends, and holidays?
• Which shift are you most interested in?

Ability to Commute:

• Gwinn, MI 49841 (Required)

Work Location: In person