Position Overview
Whitlock Building Services (WBS) is seeking a highly motivated Commercial Account Executive responsible for generating new business opportunities throughout the Dallas-Fort Worth within the small to midsized (SMB) market. This hunter-focused role is responsible for prospecting, qualifying, and closing new commercial janitorial, sanitation, and facility services contracts across commercial real estate, industrial and distribution, healthcare, education, aviation, and property management sectors.

The Commercial Account Executive serves as a trusted advisor to prospective clients by identifying operational challenges, conducting facility assessments, and presenting customized facility service solutions that improve cleanliness, safety, compliance, occupant experience, and overall facility performance.

This position works closely with Operations, Customer Care, and Executive Leadership to ensure successful onboarding and long-term customer satisfaction while maintaining a strong focus on new revenue generation.

Key Responsibilities
Business Development & Sales

• Identify, qualify, and pursue new commercial janitorial, sanitation, and facility services opportunities within small to mid-sized businesses (SMB).
• Execute territory growth plans aligned with company revenue objectives.
• Generate new business through cold calling, networking, referrals, LinkedIn, ZoomInfo, industry associations, and self-generated prospecting.
• Build relationships with facility managers, property managers, asset managers, building owners, procurement teams, and executive decision-makers.
• Conduct discovery meetings, facility walkthroughs, and operational assessments.
• Develop pricing strategies, proposals, service agreements, and presentations.
• Lead contract negotiations and successfully close profitable recurring service agreements.
• Consistently maintain a healthy sales pipeline capable of achieving revenue goals.

Client Solutions & Account Transition

• Evaluate existing service programs and identify opportunities for operational improvement.
• Collaborate with Operations and Customer Care teams to develop staffing plans and implementation strategies.
• Ensure a seamless transition from sales to operations while maintaining accountability for proposal commitments.

Market Development & Relationship Building

• Establish Whitlock as a trusted facility services partner throughout the Dallas-Fort Worth market.
• Participate in BOMA, IFMA, Chamber of Commerce, networking events, trade associations, and community activities.
• Develop and maintain referral partnerships with industry influencers and strategic partners.

CRM & Forecasting

• Maintain accurate prospect, pipeline, and forecasting data within CRM.
• Track sales activity, opportunity stages, and revenue projections.
• Provide market intelligence and competitive insights to leadership.
• Support company marketing initiatives and lead generation campaigns.

Key Performance Indicators (KPIs)

Performance will be measured on:

• New Revenue Generated
• New Monthly Recurring Revenue (MRR)
• Gross Margin Performance
• Pipeline Growth
• Proposal-to-Close Conversion Rate
• Qualified Opportunities Created
• Discovery Meetings Conducted
• Facility Walkthroughs Completed
• New Account Acquisition
• Forecast Accuracy

Qualifications

Education & Experience

• Bachelor's Degree preferred or equivalent sales experience.
• Minimum 3 years of successful B2B sales experience.
• Proven track record of prospecting, qualifying, and closing new business.
• Experience selling commercial janitorial, facility services, sanitation services, property management solutions, building maintenance, security, landscaping, HVAC, office technology, or other recurring service contracts preferred.
• Experience presenting solutions to executive decision-makers and conducting consultative sales conversations.
• Experience developing proposals, responding to RFPs, and negotiating service agreements preferred.

Skills & Competencies

• Strong hunter mentality with a passion for generating net-new business.
• Consultative selling and relationship-building expertise.
• Excellent communication, presentation, negotiation, and closing skills.
• Strong organizational and territory management capabilities.
• Ability to manage multiple opportunities simultaneously.
• Proficiency with CRM systems and Microsoft Office Suite.
• Self-motivated, results-oriented, and highly accountable.

Why Join Whitlock Building Services?

Whitlock Building Services is a minority women-owned commercial facility services provider committed to delivering a "9 & Above" customer experience. We combine operational excellence, technology-driven accountability, and responsive leadership to create cleaner, safer, and healthier environments for our clients.

Benefits & Perks

• Competitive Base Salary
• Uncapped Commission Structure
• Car Allowance
• Health Benefits
• Paid Time Off
• Career Advancement Opportunities
• Supportive Leadership Team
• Entrepreneurial Growth Culture

About Whitlock Building Services

Whitlock Building Services (WBS) is a minority women-owned commercial facility services provider headquartered in Grapevine, Texas. Since 2007, we have delivered janitorial, sanitation, day porter, and specialty facility services to commercial office, industrial, healthcare, education, aviation, and property management clients throughout Texas.

Our mission is simple: deliver a "9 & Above" customer experience through exceptional service, responsive leadership, and operational excellence. Supported by industry-leading technology, rigorous quality assurance programs, and highly trained teams, we help clients create cleaner, safer, and healthier environments.

At Whitlock, we believe our people drive our success. We offer a culture built on accountability, teamwork, professional growth, and opportunity. If you're a driven sales professional who thrives on building relationships, winning new business, and making an impact, we'd love to meet you.

Whitlock Building Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Pay: $60,095.13 - $72,372.63 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Grapevine, TX 76051