Who is iPEC?

At iPEC, we’re creating a world of oneness where everyone experiences the profound sense of purpose and joy that come from fulfilling their unique potential. (That includes our team members, too.)

iPEC recognizes that it’s our talent—the amazing human beings that comprise our team—that enable our success in fulfilling our mission to raise the consciousness of the world. Therefore, we’re committed to striving for excellence in the selection, development, motivation, and recognition of our team members.

Through the life-transforming power of consciousness-based coaching, we empower people around the world to awaken to their immense potential—and we're thrilled to have been doing so for over 25 years.

Guided by our four core beliefs, we walk our talk as we strive for a more conscious world. Every day, we show up for our mission with intention, openness, and enthusiasm for all there is to learn and grow from on this meaningful pursuit.

Position Summary

The Accounts Receivable Specialist serves as a key team member within iPEC’s Finance team, directly contributing to the organization’s financial health, operational excellence, and strategic growth. This role requires advanced A/R expertise, strong analytical judgment, and the ability to drive process improvements across systems, policies, and cross-functional workflows.

You will operate with a high degree of autonomy, owning the full A/R lifecycle, guiding best practices, and serving as a subject-matter expert for internal teams. This position is ideal for someone who thrives in a dynamic environment, takes initiative, and elevates the accuracy, efficiency, and integrity of financial operations.

Responsibilities

• Serve as the primary owner of the Accounts Receivable function, ensuring accuracy, timeliness, and compliance across all A/R processes.

• Refine and enforce A/R policies, procedures, and internal controls. Work with Finance leadership to develop new policies and procedures with recommendations as the need arises.

• Lead A/R reporting, including A/R Aging, cash forecasting, and KPI tracking, with insights and recommendations for leadership.

• Partner with Finance leadership to support revenue recognition, deferred revenue validation, and month-end close activities.

• Oversee daily deposit recording from Shopify, Stripe, wire transfers, lockbox, and other external sources, ensuring proper classification and reconciliation.

• Manage complex intercompany A/R transactions and journal entries, ensuring accuracy across subsidiaries and revenue streams.

• Ensure VAT requirements and other regulatory considerations are properly applied.

• Lead the collections strategy, including prioritization of accounts, escalation paths, and communication frameworks.

• Conduct risk assessments on delinquent accounts and recommend write-offs, payment plan adjustments, or collections agency submissions.

• Build and maintain dashboards to monitor collection performance and aging trends.

• Act as the liaison between Finance, Student Support, Sales, and external payment plan providers.

• Provide strategic guidance to Sales on order structure, revenue implications, and client account adjustments.

• Approve complex client payment and scheduling adjustments based on historical analysis and financial impact; escalating to the Accounting Manager as needed.

• Participate in and advise on automation initiatives and system integrations to streamline A/R workflows and reduce manual touchpoints.

• Identify inefficiencies and propose innovative solutions to improve accuracy, reduce discrepancies, and enhance reporting.

• Maintain and improve CRM finance ticket pipelines, ensuring timely, professional communication and cross-functional task routing.

• Maintain Veteran Affairs compliance logs and ensure adherence to all regulatory requirements.

• Support internal and external audits by preparing documentation, reconciliations, and process explanations.

• Ensure all transactions comply with iPEC’s financial policies and GAAP standards.

• Uphold iPEC’s standards of professionalism by delivering exceptional customer service through CRM, email, voice to voice calls and TEAMS.

• Resolve escalated client issues with diplomacy, accuracy, and a solution-oriented mindset using guidelines on when to escalate to the Accounting Manager.

• Other duties as assigned.

Minimum Requirements

• Minimum of a bachelor’s degree in accounting or finance, plus a minimum of four (4) years of progressive accounting or A/R experience; advanced coursework or degree in accounting preferred. May substitute progressive and applicable experience for a degree.

• Strong understanding of GAAP, revenue recognition, and A/R best practices.

• Experience with NetSuite and HubSpot strongly preferred.

• Proven ability to analyze complex financial data, identify trends, and present insights to leadership.

• High proficiency in Excel and Microsoft Office; strong 10-key and typing skills.

• Demonstrated ability to manage confidential information with discretion.

• Exceptional time management, prioritization, and organizational skills.

• Track record of process improvement and systems optimization.

• Veteran Affairs School Certifying Official Certification (or willingness to obtain).

• iPEC graduate is a plus.

Commitment to Diversity & Inclusion

It is iPEC’s mission to raise the consciousness of the world, one person at a time. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work with our mission in mind. To learn more about iPEC’s commitment, please click here: https://www.ipeccoaching.com/diversity-equity-inclusion