Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.

Recruiting Agents and Candidate Voice team is revolutionizing how Amazon finds and connects with talent worldwide! We're looking for an experienced Applied Scientist to design and implement agentic solutions that help millions of candidates find their dream jobs at Amazon.

Key job responsibilities

• Design and architect AI-powered agentic solutions that help candidates navigate Amazon's hiring process, including scoping requirements, identifying dependencies and constraints, and creating robust scientific and technical designs that balance candidate experience with system scalability.

• Implement and deploy conversational AI agents leveraging state-of-the-art LLM and GenAI technologies to enable candidates to explore job opportunities, understand role requirements, and receive personalized guidance throughout their hiring journey.

• Develop rigorous evaluation frameworks to measure agent effectiveness, candidate satisfaction, and hiring outcomes—continuously iterating on models to improve accuracy, fairness, and user experience across millions of candidate interactions.

• Collaborate cross-functionally with Research Scientists, Software Engineers, and Product teams to integrate agentic solutions into Amazon's candidate-facing platforms, ensuring seamless deployment and alignment with broader Talent Acquisition goals.

• Drive innovation in agentic AI research by staying current with advances in NLP, LLMs, and autonomous agent architectures, while contributing to the scientific community through publications, internal tech talks, and knowledge sharing.

About the team

Our team focuses on understanding and improving the experience of both job seekers and the recruiters who support them. You'll be at the intersection of people, data, and technology—solving fascinating problems that directly impact how we hire the best talent globally.