POSITION: Executive Assistant/HR Designee

DEPARTMENT: Human Resources

REPORTS TO: General Manager

FLSA STATUS: Salaried, Exempt

LOCATION: SNHU Arena-Manchester, NH

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Executive Assistant / HR Designee plays a critical role as an operational partner, combining high-level administrative support with ownership of key human resources functions.

Administrative Support

• Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence

• Coordinate meetings, including logistics, materials, and follow-up

• Support internal and external communications and document preparation

• Assist with marketing-related administrative tasks, including coordination of materials and project support

• Oversee general office operations, including ordering supplies, equipment maintenance, and workspace organization

• Support customer service inquiries and responses

• Coordinate with IT providers for troubleshooting and scheduling support

• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Director or Manager

• Assists with customer service inquiries and responses. Composes and types routine correspondence

• Organizes and maintains file system and files, correspondence, and other records

• Helps with VIP and Premium ticket requests and assists with fulfillment

• Assisting with scheduling and making appointments

• Greets scheduled visitors & vendors and directs to appropriate area or person

• Conducts research and compiles and types statistical reports. Completes monthly facility reports

• Other duties assigned

Human Resources Responsibilities

• Ensure compliance with Legends Global HR policies and all applicable federal and New Hampshire employment regulations

• Administer HR policies, procedures, and programs for all facility personnel

• Manage full-cycle recruiting, including job postings, interviewing, hiring, and onboarding

• Coordinate and conduct new employee orientations

• Maintain employee records, including benefits participation, personnel changes, and reporting data

• Administer benefits programs (health, dental, vision, life, disability, leave programs, COBRA, and FMLA)

• Support performance management processes, including reviews and salary administration

• Provide guidance to management on employee relations matters and escalate issues as appropriate

• Coordinate or deliver training for managers and employees, including compliance and customer service programs

• Prepare separation documentation, conduct exit interviews, and track turnover trends

• Investigate workplace incidents and prepare reports for insurance carriers

• Assist with biweekly payroll processing, ensuring accuracy and timely submission

Additional Responsibilities

• Support overall HR and administrative operations and team coordination

• Collaborate with leadership and cross-functional teams to achieve business and operational goals

• Assist with reporting, special projects, and other duties as assigned

• Proactively identify areas where additional support is needed and step in as required

• Provide administrative and operational support during event days and high-volume periods

• Assist leadership and team operations in a fast-paced, dynamic environment

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this role.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,

skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent required; associate’s or bachelor’s degree in Business Administration or a related field preferred

• 2+ years of administrative and/or HR experience preferred (internships and part-time experience considered)

• Experience in customer service, hospitality, or office environments is a plus

SKILLS AND ABILITIES

• Strong organizational skills with the ability to manage multiple priorities

• Ability to work effectively in a fast-paced, high-pressure environment

• Excellent communication, problem-solving, and customer service skills

• Proficiency with office equipment and willingness to adopt new technologies

• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

• Proficiency in Microsoft Word, Excel, and PowerPoint; experience with HRIS platforms (e.g., Workday, ADP) and tools like Canva is a plus

• Comfortable with technology

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance; paid vacation; and a 401k plan.

WORKING CONDITIONS