Role Summary
Wolfe is a Pittsburgh-based FinTech company embedding AI across our product, our processes, and how our teams work day-to-day. We're seeking a Senior UX Designer to lead the design of intuitive, elegant, and high-performing experiences across our consumer, corporate, and merchant platforms. You will play a critical role in shaping the future of our products, collaborating closely with Product, Engineering, and Marketing to deliver experiences that delight users and drive business outcomes.
As a Senior UX Designer, you will be responsible for end-to-end design execution, from research and wireframes to high-fidelity prototypes and design systems. You’ll help define the visual and interaction language of our products, using AI-assisted design tooling as a normal part of how you work and ensure consistency across all touchpoints. We're looking for a seasoned designer who sweats the details of interaction and craft while keeping the whole system coherent. This is a 5-day onsite role in Pittsburgh, PA.
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Lead design across PerfectGift's consumer, corporate, and merchant experiences, owning work from problem framing through polished, developer-ready designs.
- Conduct user research and translate insights into actionable design improvements.
- Create wireframes, prototypes, and high-fidelity visuals.
- Collaborate with engineering to ensure pixel-perfect implementation.
- Maintain and evolve our design system to support scalability.
- Support the Merchant team by designing experiences for external partner brands, adapting each to the partner's own brand guidelines while keeping the work consistent with PerfectGift's internal design system and standards.
Impact Statement
For more clarity on the role, below are the success metrics and measurements for this role in the first 90 to 120 days:
- Lead Design on Priority Projects: Own and ship production-ready design across the priority in-scope projects across Wolfe Ecosystem within the first 90-120 days. KPIs: Feature adoption, conversion rate, task success rate.
- Elevate UX Strategy & Execution: Conduct user research, usability testing, and FullStory analysis on core product flows and translate the insights into shipped design improvements. KPIs: Task success rate, NPS, time-on-task.
- Establish Scalable Design Systems & Brand Craft: Deliver an adopted set of reusable Figma components and support the ongoing rebranding efforts across the Wolfe ecosystem, applying the refreshed brand voice consistently with high visual polish. KPIs: Design consistency, dev-handoff efficiency, brand consistency.
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7+ years of experience in product design, UX/UI, and interaction design.
- Expert in Figma (including design systems), prototyping tools, and user research methodologies.
- Strong portfolio showcasing user-centered design across responsive web and mobile apps.
- Experience working in agile environments and collaborating with cross-functional teams.
- Ability to translate complex requirements into simple, elegant solutions.
- Excellent communication and presentation skills.
Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation. Our benefits and perks include but not limited to:
- Restricted Stock Units (RSUs)
- Profit Share
- Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
- Short-Term Disability Insurance (Wolfe pays 100% of premium)
- Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
- PTO (vacation and sick time)
- Corporate Holidays and Floating Holidays
- 401(k)
- Employee recognition program
- Charitable Donation to a charity of your choice yearly
- Employee Referral Bonus
- Tuition Reimbursement
- Internal Training and Information sessions
- Family Picnic, Holiday Party, and other outings
- Internal Culture Club
Wolfe, LLC is a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Driven by our vision "To move humanity to express love for each other through personalized, faster, beautiful, secure, flexible gift giving," we're on a mission to revolutionize the way gifts are given and received. We achieve this through high-quality, fast service, and the same-day delivery of customized gift cards from our on-demand nations only robotic fulfillment center, alongside offering a safe and flexible card-to-card gifting technology.
At the heart of our success are our Core Values: Teamwork, Drive, Integrity, Caring, and Excellence. These principles guide us as we innovate and expand our portfolio with platforms and brands like PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind, setting new standards in the gifting experience.
Some of the Company and Executive Team Recognitions:
2023 Inc. 5000 list of fastest-growing private companies (ranked no. 382)
2022 - 1st place - Fastest 50 Growing Companies in Pittsburgh, Pittsburgh Business Times
2020 The Best Places to Work, Pittsburgh Business Times
2019 - Winner Carnegie Science Award, Entrepreneur Category
2017 - Winner of Outstanding Entrepreneur, Pittsburgh Venture Capital Association
2015 - Winner of Business Times Diamond Award, Business Ethics Award, Create Award
2015 CEO of the Year, Pittsburgh Technology Council
And more…