Summary: The Workforce Group, a LEMOINE company, is seeking a detail-oriented Case Quality & Data Specialist to support a federal human services program serving vulnerable populations, including young adults and families. This role supports case-level quality review, data entry, documentation control, data validation, and case record reconciliation. The Case Quality & Data Specialist reviews case documentation for accuracy, completeness, consistency, and timeliness before final submission, reporting, or closure. This position also supports secure data entry, batch uploads, data reconciliation, upload error resolution, and documentation readiness. This position requires strong attention to detail, accurate data entry, confidentiality, documentation review experience, and the ability to identify errors, missing information, inconsistent outcomes, or incomplete case records.

Location: Remote

Travel: Limited travel may be required for training, meetings, surge support, or operational coverage.

Qualifications, Knowledge, Skills, and Abilities: High school diploma or equivalent required.Associate or bachelor’s degree in human services, social work, criminal justice, psychology, sociology, public administration, business administration, data management, quality management, or related field preferred. Minimum of one year of experience in data entry, quality review, case review, records review, administrative operations, human services support, case management support, compliance support, or similar work preferred.

Work Environment and Schedule

This position is primarily remote/or operations hub-based and requires regular use of computers, secure systems, phones, email, spreadsheets, and electronic documentation tools. The role supports deadline-driven operations and requires accuracy, confidentiality, responsiveness, and consistent communication with multiple teams.The schedule may vary based on operational needs, case volume, quality review requirements, reporting deadlines, and surge activity. Evening, weekends, holiday, extended-hour, or surge support may be required. Limited travel may be required for training, audits, meetings, or operational coverage.

Employment is contingent upon successful completion of all pre-employment screening requirements, including background checks, drug screening, motor vehicle records review, reference checks and other job-related screening requirements. Employment is also contingent upon successful completion of required federal background/suitability review, favorable credit check, security processing, and program-specific onboarding before beginning work.

Employees assigned to this program must complete required training, protect sensitive information, comply with standards of conduct, maintain professional boundaries, and follow all reporting, confidentiality, privacy, and information security requirements. Employees may be required to sign confidentiality, non-disclosure, conflict-of-interest, and standards-of-conduct acknowledgments.