• 4+ years in Business Development, Customer Success, Account Management, Cloud Operations, Business Analysis, or related customer/partner-facing roles

• Familiarity with cloud consumption and resell models, including AWS, Azure, or Google Cloud commitments and marketplaces

• Comfort with commercial and financial discussions, including cost optimization and commitment negotiation

• Experience supporting enterprise customers or partners in complex, fast-paced, visible environments, with strong executive presence

• Ability to operate in ambiguous, shifting environments and identify needs, gaps, risks, and opportunities early

• Strong organization, prioritization, and time management across multiple relationships and workstreams

• Experience collaborating across Sales, Billing, Operations, Finance, hyperscaler partners, and Customer Success or Business Development teams

• Strong facilitation, communication, and relationship-building skills, with messaging tailored to audience and context

• Experience building or improving processes, reporting frameworks, or success workflows preferred; advanced MS Office skills

• Strong problem-solving, documentation, attention to detail, and ability to work independently against timelines

• Up to 10% US travel required.

Education:

• Undergraduate degree in a related field or equivalent work experience is required.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $175,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the Cloud Cost Management team?

WWT's Cloud Cost Management team is focused on our customers first, partnering with them to ensure we understand their cloud goals, then applying the efforts necessary to help them get the most value out of their AWS, Microsoft Azure, and Google Cloud investments. It is a rewarding way to ensure that our relationships continue to foster quality business outcomes and our customers view us as their strategic advisors.

Cloud consumption is one of the fastest-growing areas of the business, as organizations continue to shift workloads to the public cloud and consolidate spend under enterprise commitment agreements. Cloud Cost Management has become a key driver in ensuring that any customer who commits to a cloud consumption agreement realizes value, optimizes spend, and continues to grow their business with WWT.

What will you be doing?

World Wide Technology (WWT) is seeking a Cloud Resell Business Development Manager (BDM) to grow WWT's cloud resell and marketplace business across AWS, Microsoft Azure, and Google Cloud, while managing relationships for customers in the Cloud Consumption+ Program. This hybrid role combines partner-facing business development with customer relationship management, working closely with hyperscaler partners, WWT field sales, and a paired Technical Solutions Architect (TSA).

On the partner and sales side, the Cloud Resell BDM works with closely with the public cloud hyperscalers and WWT field sales to broaden the WWT Cloud Consumption customer base. Success is measured by awareness, enablement, growth, and profitability of cloud resell solutions.

On the customer side, this role owns the commercial and operational health of assigned Cloud Consumption+ accounts, while the TSA owns technical depth. As a trusted advisor, the BDM turns account activity into insights and coordinates resources with the TSA, account teams, and hyperscaler partners.

The ideal candidate thrives in a fast-paced, high-visibility environment, balancing partner enablement, joint sales campaigns, customer conversations, and program execution amid shifting priorities and ambiguity.

Responsibilities:

• Serve as primary relationship contact for Cloud Consumption+ customers, partnering with a designated TSA

• Partner with AWS, Microsoft Azure, Google Cloud, and WWT field sales on targeted campaigns and joint account planning

• Develop expertise in CSP and ISV marketplace resell models across AWS, Azure, and Google, and drive co-sell motions

• Understand partner funding and incentives, helping customers identify available opportunities

• Run quarterly customer health checks to track adoption, satisfaction, and account health

• Guide cost optimization and commitment discussions, partnering with the TSA on technical details

• Coordinate with billing to ensure accurate, timely customer invoicing

• Resolve customer issues, mitigate risks early, and provide resources to improve cloud spend visibility

• Advocate for customers internally and improve Cloud Consumption+ Program operations

• Understand partner KPIs and manage the business to exceed targets

• Maintain documentation and provide regular program updates and monthly status reports

• Support customer health reviews, EBRs, and strategic planning discussions

• Collaborate across Sales, Billing, Operations, Finance, Engineering, Marketing, and hyperscaler partners to drive outcomes