Posting Details

The Risk Management Division (RMD) was created by the NM Legislature to protect and conserve the state's human resources, physical resources and financial assets. RMD provides multi-line insurance coverage programs, employee health benefits programs, loss prevention and control initiatives, dispute prevention and resolution services, and legal defense for the State of New Mexico.

THE POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?

This job is responsible for the compromise, adjust, settle and deny liability claims filed against the state while maintaining the integrity of the public liability fund and to efficiently administer all property claims with the least amount of disruption to the state while maintaining the integrity of the state's property fund.
How does it get done?

This position is responsible for:

• Investigates, evaluates, negotiates, and resolves complex property and liability claims filed against the State.
• Determines causation, compensability, liability, damages, and coverage in accordance with applicable laws, policies, and procedures.
• Conducts claims investigations through interviews, site inspections, evidence gathering, and document review.
• Participates in mediations, settlement conferences, arbitrations, and litigation support activities related to assigned claims.
• Collaborates with legal counsel, state agencies, claimants, vendors, and other stakeholders throughout the claims process.
• Evaluates claims for comparative negligence, subrogation, and recovery opportunities.
• Maintains accurate claim files, prepares reports, reviews invoices, and ensures timely documentation and compliance.
• Provides guidance and mentoring to staff on complex claims handling and claims management practices.

Who are the customers?

State Agencies, Higher Education, General Public, Medical Facilities, and Local Public Bodies.
Ideal Candidate

State Agencies, Higher Education, General Public, Medical Facilities, and Local Public Bodies.
Minimum Qualification

Associate degree in any field and four (4) years of claims adjustment or insurance investigative experience. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience. Possession of a valid New Mexico Adjuster License
Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Valid New Mexico Independent Adjuster License.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required. Some travel may be required. Occasionally work extra hours, on weekends and holidays.
Supplemental Information

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Agency Contact Information: Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.