Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Records Clerk who wants to make an impact in the lives of others.

Purpose and Impact:

The Records Clerk is responsible for record keeping of all client records in this program. This position is also responsible for ensuring compliance with all contractual obligations regarding record keeping and maintaining the data in a safe and secure place.

Essential Functions:

• Prepare new client files, gather documents and information from paper sources and/or electronic record.
• Ensure client records are assembled in standard order and are accurate and complete
• File all documents, slips and other information to current file
• Performing data entry task as necessary
• Ensure files are stored in the designated area according to storage procedures
• Responsible for safeguarding records and ensuring compliance HIPAA standards
• Supply staff with required forms and documents as requested
• Maintaining program archives
• Retrieve information and files from the filing system when requested
• Maintain up-to-date logs, including information about file changes or who has access
• Scanning and uploading files to create digital copies of physical records
• Processing and file copies of incoming and outgoing correspondence
• Conducting routine verification to ensure integrity of the filing system
• Protect records from loss or defacement prior to the end of retention periods
• Process all records accurately, and in a timely fashion
• Maintain strict confidentiality of all client records

Physical Requirements:

Bending, stooping, and lifting a minimum of 15-25 lbs. required to complete daily tasks

Education:

High School Diploma or equivalent

Experience:

• Previous office experience is preferred
• Minimum of one year experience in an office setting

Skills:

• Superior organizational skill.
• Attention to detail and accuracy
• Understanding of terminology
• Knowledge and skill in the use of scanner, fax, and electronic health record technology
• Knowledge of HIPAA medical privacy regulations and practices
• Customer service skills
• Ability to work as part of a health care team
• Able to respond to requests in a fast-paced environment
• Bilingual (English/Spanish) is required

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.