EMPLOYMENT TYPE

F/T Non-exempt

UNIT

Web / Marketing & Communications

OPEN DATE

07/13/2026

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Bachelor’s degree preferred; or an equivalent combination of education and experience.

At least 1 year of experience developing web content using a CMS. At least 1 year experience with image and video editing software, preferred Adobe Creative Suite. Experience with photography and digital photography management is preferred. Willingness to learn and apply new skills. Ability to discern how to prioritize, plan and manage tasks according to firm deadlines, clearly communicate delays, and respond to requests in a timely manner is required. Being able to work well in a team as well as working independently is imperative. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history and culture a plus. Experience and familiarity with features testing and WCAG accessibility standards is a plus.

Has excellent communication skills. Experience in writing or editing copy for websites, photo captions. Must be able to provide courteous and effective service to co-workers and volunteers. Ability to represent the Museum externally to the public and internally to staff and volunteers. Is able to read, write, and comprehend routine reports and correspondence, including safety rules, operating and maintenance instructions, and procedural manuals. Is able to effectively present information in one-on-one and small group format.

Demonstrated proficiency with word processing, spreadsheet, and Internet and web tools; Google Suite, MS Office, Slack, and Asana preferred. Proficiency with Adobe Photoshop or other image editing software; familiarity with electronic image formats such as .jpg, .png, and .tiff and with image size/resolution requirements for Web. Experience with Adobe Illustrator and InDesign a plus. Proficiency with video editing software. Accuracy and attention to detail are essential.

Desired: Familiarity with Drupal or other web framework. Ability to write and edit basic HTML. Familiarity with SEO.

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to act on own initiative, making consistently sound decisions. Must be able to comply with institutional policies and procedures. Ability to perform effectively under conditions of fluctuating workload. Ability to make practical decisions and solve problems, adapt to change and communicate effectively. Ability to carry out instructions furnished in written, oral, or diagram form and articulate challenges and request support where needed. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The Digital Marketing Associate is a regular, full-time, position. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you be employed until any date in the future.