Administrative Assistant

Location: Norcross, GA Job Type: Full-Time

Tired of Doing the Same Thing Every Day?

If you’re looking for a role where every day brings something new, we’d love to meet you. Join a fast-paced, collaborative team where you’ll help coordinate projects, support leadership, interact with customers, and play a key role in keeping business operations running smoothly.

As a worldwide market leader in our industry, we offer the stability and resources of a global organization while maintaining the close-knit culture of a small but mighty team. This is an excellent opportunity for someone who enjoys variety, problem-solving, and being an essential part of a growing business.

About the Role

We are seeking a highly organized, detail-oriented, and proactive Administrative Assistant to support our daily office operations. This position plays a critical role in ensuring the efficient functioning of the office by providing administrative support to management and staff. The ideal candidate is a strong communicator who can effectively multitask, manage competing priorities, and maintain a high level of professionalism.

Key Responsibilities

• Provide administrative support to management and team members
• Manage calendars, schedule meetings, and coordinate appointments
• Answer and direct incoming phone calls, emails, and correspondence professionally
• Prepare reports, presentations, and other business documents
• Maintain electronic and paper filing systems, ensuring accurate recordkeeping
• Order office supplies and monitor inventory levels
• Coordinate travel arrangements and assist with expense reporting
• Prepare customer quotes and process orders for service visits and spare parts
• Generate invoices related to service visits and spare parts orders
• Perform accurate data entry and maintain company databases
• Utilize Zendesk CRM to manage customer communications, service requests, and documentation
• Welcome and assist visitors, creating a positive and professional office environment
• Support special projects and other administrative duties as assigned

Qualifications

• Associate degree in Business Administration or related field preferred, or equivalent combination of education and experience
• Minimum of 3–5 years of administrative experience in a corporate office environment
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Excellent organizational, time management, and multitasking abilities
• Strong verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Exceptional attention to detail and problem-solving skills
• Ability to work independently as well as collaboratively within a team environment
• Fluency in German, Spanish, or Portuguese is highly desirable

Preferred Qualifications

• Experience using Zendesk or other CRM/customer support platforms
• Experience working with ERP systems
• Basic bookkeeping or accounting experience
• Experience supporting multiple departments or executives
• Ability to thrive in a fast-paced business environment

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and company holidays
• Retirement savings plan
• Professional development and training opportunities
• Collaborative and supportive work environment

Why Join Us?

This is more than just an administrative role. You’ll have the opportunity to work closely with leadership, support customers around the world, and contribute to the success of a respected global organization. If you’re organized, adaptable, customer-focused, and enjoy wearing multiple hats, we’d love to hear from you.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule

Work Location: In person