Responsibilities

• Field Team Leadership
• Manage, coach, and support FCCs across the U.S.
• Lead onboarding and training of new FCC hires
• Conduct regular field visits and provide performance feedback
• Act as escalation point for complex operational or customer issues

• Lead and support RPM device installations, setup, and validation
• Train nurses and care teams on device usage, workflows, and best practices
• Troubleshoot hardware, software, and connectivity issues in the field
• Ensure devices are properly maintained and updated

• Plan and coordinate installation schedules, travel, and logistics
• Support device inventory, shipping, and deployment tracking
• Ensure efficient use of field resources across multiple facilities

• Ensure HIPAA, safety, and infection-control standards are followed
• Maintain accurate documentation of installations and service activities
• Provide feedback to product, engineering, and leadership teams

• Work directly with SNF administrators, nursing leadership, and maintenance teams
• Support long-term relationships with customer sites

Qualifications

• CNA, Paramedic, or Medical Assistant (MA) certification (at least one required)
• 3–5+ years’ experience in clinical operations, medical devices, or healthcare technology
• Experience in SNFs or long-term care strongly preferred
• Valid driver’s license and willingness to travel extensively nationwide
• Strong communication, organization, and problem-solving skills

Benefirs

• Competitive salary
• Paid holidays
• Travel reimbursement

• 
  A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.
• A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.
• A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.
• Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.

• Forbes India 30 under 30
• Forbes Asia 100 to Watch

• BML Munjal Award for Business Excellence using Learning and Development
• FICCI Digital Innovation in Healthcare Award
• Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.