The Senior Business Analyst will join the highly visible, growth-oriented, and dynamic Finance Operations, Global Data & Analytics (GDA) team. This role will enable data-driven decision-making across our Healthcare Finance Operations (‘HFO') organization, focusing on process optimization, financial analytics, and business intelligence solutions in the Healthcare Revenue Cycle analytics area. The role will develop analytical solutions that empower our global HFOs team to operate at scale and resolve process defects by identifying and measuring them through advanced data analytics, as well as building and optimizing GenAI-powered analytics and automation. The role will be a trusted analytics partner for our business partners across Finance Operations Headquarters and Service Centers and will be leading the data analytics product solutions across in revenue analytics, receivables and payables.

Key job responsibilities

• Lead complex data analysis projects to identify operational efficiency opportunities and drive process improvements across global finance operations
• Be a thought leader in applying Artificial Intelligence tools and methods to data and analytics
• Develop and maintain advanced financial models, dashboards, and reporting solutions to support strategic decision-making
• Increase efficiency and productivity in the analytics function and the customer teams by a productive and reliable use of GenAI
• Partner with cross-functional teams to gather requirements, analyze business processes, and implement data-driven solutions
• Conduct thorough analysis of financial and operational metrics to identify trends, anomalies, and areas for optimization
• Design and implement KPIs and metrics to measure operational performance and financial health
• Create and maintain documentation for processes, methodologies, and analytical frameworks
• Partner with senior business leaders across Service Centers and Headquarters locations to identify, plan and execute on analytical opportunities to reduce defects and work drivers, improve goal performance, support new business expansion and operational analysis

A day in the life
The Senior Business Analyst will be in charge of conceptualizing and building high-performing analytics products relying on SQL, Excel and Tableau / QuickSight and strong business process understanding. The role will business partner across global Finance Operations to become an expert in core business processes, and will work backwards to enhance metric governance, identify and action analytical opportunities, and leverage data to build compelling business cases that influence our operations. SQL skills (Intermediate / Expert level) is a must to deliver on Job 1 in this role.

About the team
Global Data Analytics (GDA) is in charge of all the Finance Operations reporting across Amazon's businesses and geographies. GDA's mission is to be trusted and business-focused analytics partners, providing timely data, analytics, and insights across Service Centers (SCs) and global functions. We are custodians of data and metrics definitions. We apply science methods to large-scale transactional processes. Our vision is to empower the world’s largest Accounts Receivable (AR) and Payable (AP) departments to deliver large scale business outcomes through advanced data capabilities and real time, actionable insights.