The Manager, Employee Communications is responsible for leading strategy and development of internal communications programs and campaigns that align AHEAD employees to the company’s strategy, priorities, initiatives, and changes in a clear and connected way.

Reporting to the Senior Director, Employee Communications and Experience, this role sits within the Employee Communications and Experience function of AHEAD’s People & Culture team.

The role translates business priorities into employee-facing communications that drive clarity, alignment, and activation. The Manager will develop and execute high-impact enterprise communications campaigns, leadership communications, narrative tracking, and processes that help employees receive the right information at the right time.

• Partner with business leaders, transformation teams, and initiatives teams to understand current state and future goals around companywide, high-impact initiatives, enterprise priorities, organizational changes, and other business-critical efforts.
• Develop and execute strategic internal communications plans to address identified needs.
• Translate complex business priorities, change initiatives, and leadership direction into clear, relevant, employee-facing narratives and communications that help employees understand what is changing, why it matters, and what it means for them.
• Lead narrative tracking and validation across initiatives and enterprise communications to maintain visibility into what has been communicated, how storylines are developing, and where alignment or reinforcement may be needed.
• Manage organizational attention by identifying where communications may overlap, compete, or create noise, and develop approaches that create more focused and effective employee communications.
• Create content including messaging, communications plans, leader toolkits, FAQs, intranet content, newsletter content, talking points, communications calendars reports, and other materials that support clarity, alignment, adoption, and engagement.
• Partner with the Senior Director to support leader communications, including leadership previews, cascade materials, talking points, follow-up communications, employee-facing messaging for high-impact moments, and other leader communications enablement resources.
• Support maintenance and evolution of internal crisis communications materials.
• Partner with Employee Experience leads to connect communications with employee recognition, culture activation, employee storytelling, engagement moments, and community-building efforts where appropriate.
• Leverage AI as a co-creator to evolve traditional approaches to Communications workflows and outputs.

• 7+ years of experience in internal communications, employee communications, corporate communications, change communications, or a related field.
• Confidence and creativity in approach to strategic communications.
• Strong writer and editor with a storytelling mindset who uses context, examples, and human relevance to bring the story to life.
• Ability to translate complex business topics into clear, concise, employee-friendly communications.
• Experience supporting enterprise initiatives, organizational change, leadership communications, or transformation programs.
• Ability to build trusted relationships with leaders and stakeholders across functions and levels.
• Experience writing for executive voices.
• Strong judgment, discretion, and ability to manage sensitive or high-impact communications.
• Understanding of how to communicate with different audiences and title levels across an organization.
• Experience developing communications plans, leader toolkits, FAQs, intranet content, newsletters, and executive messaging.
• Comfort working in a matrixed environment with multiple priorities, stakeholders, and communication channels.
• Ability to use employee feedback, engagement data, channel metrics, and other insights to improve communication effectiveness.
• Experience with employee communications platforms, intranet tools, AI/search tools, or digital workplace channels preferred.
• Comfort and experience leveraging AI generative tools to co-create and evolve workflows and outputs.