We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service. Cafe Manager responsibilities include scheduling shifts for baristas, monitoring daily expenses and revenues and ordering supplies and training your team. To be successful in this role you should have work experience with Front of House management as well as various roles in coffee shops. You should be available to work during opening hours, including weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

Responsibilities

• Manage day-to-day operations of the cafe
• Hire and onboard new staff
• Train employees on drinks preparation and proper use of coffee equipment
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Skills

• Work experience as a Cafe Manager or Barista
• Hands-on experience with professional coffee machines
• Good math skills
• Availability to work within opening hours (including weekends and holidays)
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude
• High school diploma
• Additional certification (e.g. in Business Administration or Hospitality) is a plus

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Hospitality management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person