Why work at Definiti? If you consider yourself a problem solver and appreciate working autonomously, a career at Definiti may be perfect for you. You’ll be able to directly contribute to the security and success of meaningful retirements for thousands while helping build a growing company. Most positions are fully remote, which provides work-life balance while working with, and for, your colleagues and clients. Definiti not only invests in the tools and retirement service technology to help you be successful in your role, but also supports your professional growth with training and certifications.

Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.

Purpose of position

The Retirement Plan Consultant (RPC) will utilize strong consultative skills to establish and maintain trusted relationships with clients, ensuring their needs are fully addressed and expectations met. The RPC will manage the day-to-day operations of an assigned portfolio of client plans, focusing primarily on small and less complex plans. This role requires the ability to convey complex information clearly and effectively, ensuring clients understand their options and the solutions provided.

Primary Duties and Responsibilities

• Review, interpret, and advise on Plan Documents, Amendments, Notices, and Summary Plan Descriptions.
• Manage relationships and consult with clients to oversee annual administration and special projects, as outlined in the scope of services.
• Collaborate with Plan Sponsors, Recordkeepers, Financial Advisors, and Auditors to deliver tailored solutions that help clients maintain their qualified plans.
• Analyze plan provisions and census data to determine eligibility, key/highly compensated employees, and input relevant data.
• Perform contribution allocation calculations, including Match, Safe Harbor, Top Heavy, Profit Sharing, New Comparability, and income allocations for unincorporated businesses.
• Conduct ADP/ACP, Coverage, Top Heavy, Non-discrimination, and other Compliance Testing, including corrective actions for failed tests and projected testing.
• Prepare and reconcile trust accounting records.
• Prepare Valuation and Compliance Reports.
• Handle government form preparation, including Form 5500, Form 8955-SSA, & Form 5330
• Provide audit support for large plans.
• Conduct annual administration reviews with Plan Sponsors and Advisor, as needed.
• Complete plan specifications with recordkeepers when changes are made to plan provisions.
• Continuously expand expertise and stay informed on relevant regulations.
• Assist with other plan administration inquiries as required.
• Actively contribute to the development and enhancement of processes and procedures, valuing creativity and innovation.

Competencies Required

• Exhibit strong consultative abilities to guide decision-making and problem-solving.
• Demonstrate exceptional attention to detail and highly developed organizational skills.
• Display excellence in both written and verbal communication.
• Prioritize time management to meet deadlines and maintain project timelines.
• Maintain a professional and positive demeanor when interacting with colleagues.
• Ensure timely follow-up on outstanding items with internal teams.
• Proficient in reconciliation processes to ensure accuracy and integrity of data.
• Thrive in both independent and team-based work environments, especially in fast-paced settings.
• Possess strong analytical skills to assess situations, provide effective solutions, and reconcile discrepancies.

Education and Qualifications

• High School Diploma or GED required
• Minimum 2 years of experience in a financial services operations environment
• Broad knowledge of the retirement plan industry, willingness to obtain ASPPA QKA designation or NIPA equivalent

Remote Working Requirements

As a remote-first company, we have compiled expectations for a successful remote work environment:

• Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
• Designate a quiet, and well-lit space free of as many distractions as possible
• Be online and available to work during designated business hours in local time zone
• Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
• Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint

Benefits

Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:

• A virtual-first work philosophy for most jobs
• 401(k) with up to 4% match
• Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
• 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
• Paid Parental Leave
• A variety of medical, dental and vision plan options including Definiti subsidized premiums
• Company-paid life insurance and short-term disability insurance
• Bonus plan eligibility