Greet guests, receive food orders, repeat food orders, charge the appropriate price for each menu item ordered by guests, receive the correct amount tendered by guests and provide the correct change for each transaction.

Be able to enact gift cards requested by guests.

Be very familiar with and up to date with California Fish Grill Restaurant’s menu and prices.

Interact with guests in a friendly/fast manner.

Ability to make corrections to guest orders in a fast and efficient manner.

Ability to determine counterfeit money and respond to situations involving counterfeit money.

Assure age requirements are verified prior to serving alcoholic beverages.

Treat all guests in a manner to ensure their complete satisfaction.

Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

Keeps work area neat and clean at all times

Cleans and maintains equipment used

Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned

Supports the Mission, Values and Vision of California Fish Grill and the facility.

Supports, cooperates with, and implements specific procedures and programs for:

Safety, including precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

Confidentiality of all data, including guest credit card information.

Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

Uses tactful, appropriate communications in sensitive and emotional situations.

Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints, problems and concerns.

Promotes positive public relations with community, family members and guests.

Restaurant operations

Food Safety and Sanitation

Quality Guest Service

Safe work habits and procedures

Company rules and procedures, in compliance with and including state and federal laws

Ability to properly charge the correct price for food and drink item ordered in an effective, professional manner

Ability to operate a POS

Ability to operate credit card equipment.

Ability to interact with guests effectively

Ability to handle multiple tasks

Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure situations.

100% - Continuously reach, bend, lift, carry, stoop and wipe,

Hazards include, but are not limited to, cuts, slipping, tripping, falls and burns.

Must be of legal age according to State regulations to serve alcohol.

Ability to follow written and oral instructions and procedures as directed by the Restaurant Manager.

Ability to be aware of and follow company policies and procedures related to job safety, including safety rules and regulations

Proficient reading and writing skills

Proficient interpersonal relations and communicative skills

Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 lbs or less

Manual dexterity

Auditory and visual skills

Takes Initiative

Adaptability

Strong Teamwork

Ability to work at Fast Pace

Makes Sound Decisions

Guest Focus

Strategic Thinking

Optimizes Work Processes