In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for……
Prior hotel night audit or front desk experience an asset. Resolving all guest concerns and compliments in a professional, timely and courteous manner.…
Answer, record and process all guest calls, messages, requests, questions or concerns. Check guests in, issue room keys, and provide information on hotel……
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; own and resolve guest complaints……
Answering phone calls and responding to guest inquiries and requests. Checking guests in and out, including processing payments and issuing receipts.…
Night Auditor responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying……
Night Auditor responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying……
Must notify security to cover the front desk/lobby area during state-mandated breaks and during report printing. Register guests and receive payments.…
Previous experience in a bank, hotel, front desk and or accounting field preferred. Provide courteous service to guests, internal guests, and co-workers.…
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred but not required. We also have 6 paid holidays.…
You will demonstrate and promote 100% dedication to providing the best possible experience for our guests and employees through excellent guest service and……
Welcome guests upon their arrival and assign rooms. Liaise with our housekeeping staff to ensure all rooms are ready to accommodate guests’ needs.…
Fouquet's New York is seeking a highly motivated and experienced Overnight Front Desk Agent/Auditor to oversee the auditing, posting, balancing of the daily……
Handle multiple phone lines and phone calls. Must be able to use both hands for heavy amount of phone, filing and typing. Have the ability to multi-task.…
As the first point of contact for our guests during the night shift, you will provide exceptional customer service and ensure the smooth operation of the front……
Manage incoming calls using a phone system, ensuring proper phone etiquette at all times and directing calls appropriately. Pay: $16.94 per hour.…
Responsibilities: In this role you will audit, balance, post, and report on the front desk, rooms, and all food and beverage outlets’ cash and credit operations……
Ensure personal correct and accurate cash handling while at the front desk. He/she is expected to actively develop excellent service skills in dealing with……
This position plays a crucial role in ensuring a seamless guest experience during the night shift, providing exceptional customer service, and managing front……
Must have above average communication and basic computer skills and we will teach you the rest. Flexibility would also be a plus as we will need to fill a……
Checking guests in and out with a smile (even at 3:00 a.m.). Keeping the hotel safe, clean, and ready for the morning crew. Job Types: Full-time, Part-time.…
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash……
Front Desk Clerks will be required to assist guests in the check-in/out process, convert phone inquiries into reservations, enhance the guest experience, assist……
Prior front desk/reservations or similar experience. Handle check-ins/check-outs and make or provide guest room keys for lost/locked out guest.…
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate,……
The Night Auditor is a pivotal role responsible for overseeing the hotel’s nightly operations. The ideal candidate will be reliable, detail-oriented, and……
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NorthStar Hospitality is looking for a Front Desk Associate / Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation for our multi award winning Hampton Inn Lexington Medical Center location.
What NorthStar Hospitality offers:
Employee Discounts
Medical, Dental, Vision, and Life benefits
Paid Time Off
401k + Employer match
Opportunity for Career growth
Front Desk Responsibilities Include:
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Answering calls and queries related to potential booking
Any other tasks assigned
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
The minimum salary is $14.00 and the max salary is $15.00.
$14.00 – $15.00/hr (Employer provided)
$14.50
/hr Median
Lexington, KY
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