The Host/Busser plays a vital role in creating a welcoming, seamless, and memorable experience for every guest who walks through our doors. As the first and last point of contact for our guests, this team member sets the tone for hospitality, supports the front-of-house flow, and ensures that the dining room remains clean, organized, and inviting. The Host/Busser reports directly to the Floor Manager.

Mission-Aligned Responsibilities
Exceptional Atmosphere:

o Greet guests warmly and promptly with professionalism and genuine hospitality.

o Ensure the host stand, entryway, dining and bar areas remain tidy and visually inviting throughout the shift.

o Anticipate guest needs, helping create a smooth and enjoyable dining experience from entry to exit.

Prioritize People:

o Work collaboratively with servers, managers, and kitchen staff to support a well-paced, guest-focused service.

o Provide thoughtful communication to both guests and teammates.

o Ensure seating flows efficiently by managing the waitlist and reservations with care.

Home Away from Home:

o Help guests feel recognized and appreciated, learning regulars by name and welcoming new guests with warmth.

o Respond to guest inquiries and needs with promptness and professionalism.

o Support any guest who appears lost, confused, or in need of assistance, regardless of role.

Values-Aligned Responsibilities
Curiosity