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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
The Product Technical Training Program Coordinator is responsible for ensuring the timely, accurate, and efficient delivery of technical training programs for USCAN Field Service Representatives. This role acts as a central coordination point for training operations, supporting People Leaders with structured guidance on training pathways, compliance requirements, and timelines.
The position plays a critical role in optimizing training seat utilization, enabling rapid onboarding of new hires, addressing compliance gaps, and maintaining strong communication and reporting frameworks for field leadership.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertifications
Certified Data Management Professional - RiversandRiversand, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Microsoft Certified: Azure Data Engineer Associate - MicrosoftMicrosoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Tableau Desktop Specialist - EdurekaEdurekaRequired Skills
Training Coordination, Training ProgramsLanguage
English (Required)Language Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
Business Data ServicesRemote Type -
HybridWork Shift -
Day Job (United States of America)The approximate annual base compensation range for this position is:
50,000 to 62,500 USDThe actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
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