The purpose of this position is to provide quality service while satisfying the needs of our patients through the frame selection, sale, and dispensing of eyeglasses under the direction of our doctors. Many of our patients have been dedicated to our office for 30 years or more: Quality and genuine concern for patient satisfaction is our goal.

WE WILL CONSIDER TRAINING THE RIGHT INDIVIDUAL!

Our office is open daily, with one evening, and every Saturday (partial day).

Essential Duties and Responsibilities:

• Personally assist customers by giving prompt, courteous and professional service
• Assist patients in frame and lens selection
• Accurately measure and order customer spectacles.

• Accurately complete required paperwork
• Sell optical Eyewear and contact lenses in accordance with professional standards and in compliance with Federal, state and local regulations.
• Verify accuracy of completed orders.
• Handle patient questions and concerns in a professional and courteous manner.
• Share office maintenance and cleaning duties with co-workers by maintaining well organized work areas;
• Accurate record keeping
• Courteous greeting patients while in the office, answering phones.
• Assist co-workers as needed.
• Comply with privacy policy, procedures, and federal, state and local regulatory requirements.
• Build productive trusting relationships with patients.
• Uphold company standards to professional behavior in all aspects of patient interactions.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Position Specific Competencies:

• A sense of style: identify and support patient preferences with respect to eyeglass frame styles, lens options, and other add-ons.
• Accuracy in documentation
• Ethical Conduct
• Communication Proficiency such as persuasive communication

• Willing to learn and maintain Product Knowledge
• Good Selling Skills: BUT sales as it relates to appropriate options for the patient/purchaser
• Listening skills and identifying potential selling opportunities

• Assist patients in making purchase decisions
• Learn and maintain ongoing updates to insurance filing protocols for vision care
• Work with your team
• Problem Solving and developing alternative solutions is a desirable skill

• Pursue ongoing training and development

Education and/or Experience Required:

• High school diploma or equivalent.
• Should have a minimum of one year retail sales
• Experience in retail sales is a plus. Dealing with fashion options, brand preferences and coloring
• Previous optical sales experience welcomed.

Language Skills Needed:

• Excellent oral and written communication skills (high level of English is a necessity).

Mathematical Skills Required:

• Basic math skills for calculating (addition, subtraction and %) to support the insurance filing requirements

Computer Skills:

• Basic computer skills a plus (adding/editing patient information, entering insurance details, writing and entering job orders)

Certificates, licenses and registrations:

• N/A

Other Skills and Abilities:

• Solid organizational skills including attention to detail and multi-tasking skills
• Maintains a professional image
• High level of energy and ambition to realize a positive impact

Other Qualifications:

• Optical sales VERY helpful, however we will consider training the right person with the right work history.

Physical Demands on the Role:

• Must be able to remain in a stationary position 50% of the time
• Includes lifting up to 25 lbs

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

• 20-29
• 30-39

Work Includes

• Weekends

Paid Training:

• Yes

Pay frequency:

• Every other week

Management:

• Team Lead

Employees working per shift:

• 5 or fewer

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Types: Full-time, Part-time

Pay: $18.00 - $19.50 per hour

Expected hours: 24 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)

Work Location: In person