About Us

eShepherd is a bold, tech-forward agritech start-up revolutionizing livestock management. We’re office-first, progress-over-perfection, and we get things done. Our team knows tech, gets hands dirty, and thrives on innovation.

With our headquarters in New Zealand, a squad in Australia, a growing team in Europe and more in Kansas City – you’ll have the opportunity to engage and make a difference on a global scale.

The Opportunity

As a key member of the eShepherd R&D team, the Software Engineer (CloudOps) will be responsible for developing, monitoring, and maintaining our AWS-based cloud infrastructure. Your work will ensure the reliability, scalability, and performance of systems that enable virtual fencing and livestock automation. You’ll collaborate across software, IoT, and operations teams to streamline CI/CD pipelines, integrate IoT devices, and support customer-facing teams with cloud-related troubleshooting. This is a hands-on role with real impact - your contributions will directly support farmers and the future of digital agriculture.

What You’ll Own

This is a hands-on CloudOps role where you’ll be trusted to respond quickly, think on your feet, and take real ownership of live systems. When you join the business, you’ll get strong support to know how to operate. Once you’re operating independently, you’ll often be working with incomplete information, making decisions that directly impact production and customer experience - while collaborating closely with our Australian R&D team to turn short-term fixes into long-term improvements.

You’ll:

• Provide first-line CloudOps support during US hours – respond to incidents, outages, and alerts.

• Diagnose and troubleshoot AWS infrastructure (EC2, RDS, Lambda, S3, and networking).

• Implement temporary fixes to restore service, then collaborate with AU R&D to develop permanent solutions.

• Proactively improve dashboards, monitoring, and observability (Grafana, CloudWatch).

• Support Customer Success by pulling operational data, improving processes, and resolving minor issues.

• Contribute to Infrastructure as Code (Terraform), automation, CI/CD, and platform reliability initiatives.

Who You Are

You may be a recent graduate, or at intermediate level and ready for your next challenge.

You’re someone who’s already built a solid foundation in CloudOps or infrastructure engineering and can step into a live environment with confidence. You’re practical, resourceful, and comfortable figuring things out as you go - without needing everything neatly defined upfront.

We’re looking for someone with:

• Hands-on experience with AWS services (RDS, ECS, EKS)

• Proficiency in Infrastructure as Code (Terraform, CloudFormation)

• Strong MySQL skills including schema design and performance tuning

• Experience with monitoring tools (Grafana, Prometheus, CloudWatch)

• CI/CD pipeline expertise using Jenkins

• Development experience in Java, Python, or Node.js

• Familiarity with IoT protocols (MQTT, HTTP, LoRa, NB-IoT, LTE-M)

• Agile mindset and strong collaboration skills

• Exposure to DevSecOps and embedded systems a plus

You’re proactive, self-directed, and thrive in a fast-paced, purpose-driven environment. You love solving problems, sharing knowledge, and building tech that matters.

In addition to the above, you’ll need to have the technical chops and collaborative spirit to thrive in a cross-regional team - while most of your teammates will be based in Australia, you’ll also work closely with our Kansas-based salesforce to deliver seamless cloud solutions that support our global customers.

Benefits We Offer

• Competitive salary + performance-based incentives

• Career growth as you gain deep system knowledge and take ownership of US cloud operations

• Health, dental, and vision coverage

• Life, accident, disability, and critical illness insurance

• 401(k) with employer contributions

• Employee Assistance & Wellness Programs

• Tools, tech, and support to do your best work

• Collaborative team culture with startup energy and global impact

A sneak-peek into whatd we do: Introducing: eShepherd™ Virtual Fencing

Whilst we are pretty keen to get this role filled, we know it's crucial we find the right fit for our organization, so this advert will remain open until we've nailed that brief. If this sounds like a bit of you then we'd love to hear from you.

Employment authorization in the U.S. is required. We are unable to provide visa sponsorship for this role.