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About the Role:
The Director, Variable Commission Delivery is a strategicleadership position responsible for building and growing a dedicated VariableTeam. This team will deliver variable services for a key, top-tier globalclient and establish the necessary account structure. Acting as the primaryliaison between T&T, CBRE, and this global client, the Director will holdsingle-point accountability for client satisfaction related to variable T&Tcommissions, while also managing all internal T&T and CBRE mechanicsessential for exceptional service delivery and sustained account growth.
What You’ll Do:
Act as Key Account Director, accountable forvariable service delivery of Project Management (PM) and Cost Management (CM)services on the client account.
Currently, the above will be tied to theAmericas market, but it will extend globally (inc EMEA & APAC) and intoPrincipal Delivery at an appropriate time in the client relationship.
Build client and stakeholder relationships inpursuit of building T&T’s variable pipeline outside of the PMO.
Act as the owner and client face of all variablecommissions throughout their lifecycle.
Act as escalation point for all variable servicedelivery including troubleshooting of performance issues as and when theyarise.
Build, lead and maintain a team of high caliber dedicated,variable Project Managers and Cost Managers across the Americas who can supportTop 5 global client as required by their business need(s).
Ensure compliance with internal policies,contractual obligations and best practices throughout variable commissions.
Work with PMO Regional Leaders, build and maximizeopportunity pipeline globally.
Build and socialize variable pipeline with LMAsand regional TMT leaders on a regular cadence to ensure team visibility andavailability for upcoming commissions.
Build and maintain internal relationships toensure T&T shows up in the best possible way with our client.
Provide guidance, oversight and continuousimprovement in T&T bidding activity on the account.
Accountable for Top 5 global client VariableP&L where the dedicated pool is delivering, including responsibility forbilling.
Cognizant of financials where LMAs are leading,including rebate position.
With support of the on-account ContractAssociate, lead the contracting, POs and billing between the client and internalgroups for variable commissions.
With support of the on-account ContractAssociate, lead the intercompany contracting, invoicing and billing process forvariable commissions.
Interface and collaborate with internal FinancePartners to ensure tracking of the global rebate position per the MSA wording.
What You’ll Need:
To perform this job successfully, an individualmust be able to perform each essential duty satisfactorily. The requirementslisted below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.
Bachelor's degree (BA/BS) from a four-yearcollege or university in a relevant field (e.g., Business, Finance, ProjectManagement, Real Estate) or equivalent work experience.
Proven experience in a leadership role managingcomplex client accounts and service delivery, preferably within real estate orprofessional services.
Demonstrated experience in project managementand/or cost management services.
Strong financial acumen with experience managingP&L and understanding contractual financial obligations.
Excellent written and verbal communicationskills; ability to effectively present information to clients, internalstakeholders, and senior leadership; strong interpersonal skills for buildingand maintaining relationships.
Requires knowledge of financial terms andprinciples, ability to calculate intermediate figures, and conduct basicfinancial analysis. Cognizance of complex financial structures and rebatepositions per Master Service Agreements.
Ability to comprehend, analyze, and interpretcomplex documents and solve problems involving multiple variables. Requiresstrong analytical and quantitative skills.
Intermediate skills with Microsoft Office Suite(Word, Excel, PowerPoint); ability to learn and utilize internal projectmanagement and financial tracking tools (e.g., T&T Project Pipeline Tool);strong organizational and analytical skills with an ability to manage multiplepriorities and deadlines.
Demonstrated ability to build, lead, and mentorhigh-performing teams.
Provides formal supervision to a team ofdedicated variable Project Managers and Cost Managers, including hiring,training, performance management, and career development.
May provide informal supervision and technicalguidance to co-workers within work units and/or projects, coordinating andassigning tasks as needed.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $220,000 annually and the maximum salary for this position is $240,000 annually, based on experience and the geographic location of the candidate. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance Disclaimer: Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE, you will subsequently transfer directly to Turner & Townsend at a date to be determined.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
The minimum salary is $220K and the max salary is $240K.
$220K – $240K/yr (Employer provided)
$230K
/yr Median
Menlo Park, CA
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