Company Overview
Care Plus PCA is dedicated to providing comprehensive homecare services that prioritize patient well-being and regulatory compliance. Our organization values innovation, integrity, and excellence in delivering quality care across diverse settings.

Job Summary

The Designated Manager(DM) will be responsible for leadership, coordination and compliance of 245D Program.

Duties

• Manage a caseload of clients, ensuring service quality, client safety, and satisfaction.
• Coordinate and conduct all required client meetings (45-day, 60-day, Semi-Annual, Annual)
• Develop, implement, and review Individualized Service Plans (ISP) and Individual Abuse Prevention Plans (IAPP) every 6 months, sharing documents with the care team.
• Manage incident reporting and investigations for internal and external cases of suspected abuse or neglect.
• Maintain accurate, up-to-date client records in compliance with 245-D and HIPAA regulations.
• Develop training materials and manage the staff training portal to ensure timely completion of DHS-required training.
• Serve as liaison between clients, guardians, case managers, and external providers.
• Conduct onboarding and orientation for new DSPs in collaboration with HR, including 30-, 60-, 90-day, and annual reviews.
• Review all DSP progress notes and provide timely, corrective feedback to maintain documentation standards.
• Manage incoming calls and text messages related to staffing, client concerns, and scheduling
• Qualifications
• Bachelor’s degree in behavioral science or related field is preferred. Candidates need to be a Designated Manager status per 245D licensing requirements in MN. https://www.revisor.mn.gov/statutes/cite/245D.081
• Three years’ experience supervising staff in the human service field per requirements from 245D Designated Manager qualifications.
• Valid driver’s license.
• Valid auto insurance with reliable transportation.
• Strong leadership capabilities with experience in 245D Program.
• Exceptional organizational skills to manage multiple projects simultaneously while maintaining attention to detail.

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• 245D Designated Manager: 2 years (Required)

Work Location: In person