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Senior Manager, Total Rewards (U.S. & Canada)

Location: Remote or Hybrid

About the Role

We are seeking a Senior Manager, Total Rewards to lead compensation strategy and program execution across the U.S. and Canada, while also supporting assigned global functions. This highly visible individual contributor role plays an important part in shaping reward programs that help attract, retain, and motivate talent while enabling business performance.

As a trusted advisor to HR and business leaders, you will apply deep expertise in compensation strategy, analytics, and governance to drive competitive, equitable, and compliant pay practices. You will partner across HR, finance, and business leadership to translate market insights and organizational priorities into practical reward solutions. This role reports to the Senior Director, Total Rewards, Americas & Global Functions.

Key Responsibilities

Compensation Program Leadership & Governance

• Advise HR and business leaders on pay decisions related to hiring, promotions, internal mobility, and career growth, balancing market competitiveness, internal equity, and business needs.
• Lead the execution and continuous improvement of end-to-end compensation processes, including annual planning cycles and other core compensation activities.
• Support the administration and governance of quarterly incentive programs, collective bargaining agreement wage increases, and recognition-related compensation initiatives.
• Conduct job evaluations and role leveling to support organizational design, workforce planning, and consistent compensation decisions.

Analytics, Benchmarking & Insights

• Develop data-driven recommendations on base pay, incentive compensation, and recognition programs to support effective talent and business decisions.
• Translate complex data into clear, actionable insights and compelling narratives for HR and senior business leaders.
• Partner across the Total Rewards function to leverage market data, benchmarking, and analytics in support of competitive, scalable, and cost-effective programs.
• Build and maintain dashboards, reports, and analyses using tools such as Excel, Power BI, or Qlik to monitor trends and inform decision-making.

Governance, Policy & Compliance

• Ensure compensation practices comply with applicable laws, regulations, and internal policies across the U.S. and Canada.
• Analyze pay practices and compensation trends to support compliance with pay equity, pay transparency, and other regulatory requirements, including FLSA.
• Contribute to the development and refinement of compensation policies, guidelines, governance frameworks, and manager guidance materials.

Global & Cross-Functional Partnership

• Partner with HR Business Partners, business leaders, and global functional stakeholders to address compensation priorities across the U.S., Canada, and assigned global functions.
• Drive consistent, equitable compensation practices in collaboration with broader Total Rewards and regional HR partners while accounting for business and market differences.

Qualifications

Required:

• Bachelor’s degree in Human Resources, Business, Finance, or a related field.
• 8+ years of progressive experience in compensation, total rewards, or closely related analytical roles, or 5+ years with an advanced degree.
• Experience supporting compensation programs within a large, multinational, matrixed organization.
• Demonstrated ability to influence stakeholders, exercise sound judgment, and operate effectively in a demanding environment with multiple priorities.
• Strong analytical, problem-solving, and data storytelling skills, with proficiency in Excel and data visualization tools such as Power BI or Qlik.
• Experience working with HR systems such as Workday and market benchmarking surveys.
• Strong knowledge of U.S. and Canadian compensation practices, including FLSA, pay equity, and pay transparency considerations.

Preferred:

• Certified Compensation Professional (CCP) designation (or progress toward certification)

What Success Looks Like

• You use data, market insight, and business context to influence pay decisions and reward strategies with confidence and credibility.
• You balance strategic thinking with operational excellence, delivering high-quality work in a fast-paced and evolving environment.
• You build strong relationships across HR and the business, serving as a trusted advisor on compensation matters and challenging thinking constructively when needed.
• You help drive consistent, equitable, and compliant outcomes across a complex, matrixed organization.

Additional Details

• This role may require occasional travel to company offices.
• The role is expected to align primarily to Eastern Time hours, with flexibility to support global collaboration as needed.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .

Become a part of the Otis team and help us #Buildwhatsnext!