• Performs project management responsibilities for City-wide infrastructure implementations; keeps management informed of the status and completion of projects; keeps users informed by preparing performance reports; communicating system status.
• Researches and provides recommendations for City acquisitions of servers, systems, network and system security and network technologies.
• Designs, plans and installs servers, networks and all associated hardware and software, able to prepare and document standard operating procedures and protocols

• Upgrades system, implements and maintains security controls, and manages all LAN and MAN operations including switches, routers, firewalls, intrusion detection systems, virtual private networks, servers, storage area networks, DHCP/DNS, centralized tape backup systems, content filtering, anti-virus, log management, authentication systems, edge devices and all associated hardware and software.

• Manages and protects the City’s network services and datacenter; to include defining access privileges, control structures, and resources, as well configuring, and troubleshooting to ensure optimal operational levels.

• Manages the City’s physical and virtual servers and infrastructure.
• Manages the City’s electronic mail and related systems.
• Analyzes current industry trends in security and network and server technology, principles, techniques, and protocols and makes recommendations for process improvements and future enhancements.
• Interacts with users to identify network and software needs; leads and assists with the acquisition and/or implementation of said applications.
• Monitors performance of servers and network operations to identify potential problems and take corrective actions, and recognizes problems by identifying abnormalities; reporting violations.

• Ensures LAN / MAN environment and Server Infrastructure is secure, and determines security violations and inefficiencies by conducting periodic audits.
• Provides for appropriate recovery, continuity, redundancy and security, provides anti-virus, anti-spam and anti-spyware services, develops technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks

• Works with IT organization, vendors, department users and other City staff to troubleshoot and resolve related hardware and software problems.

• Implements network, server, and security improvements by assessing current situation; evaluating trends, and anticipating requirements.

• Maintains quality service by following organization standards; able to effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related work as required for this position description only.

• Bachelor’s Degree in Computer Science, Information Systems or closely related field from an accredited college or university.
• Six (6) years of responsible experience in the management of at least a 500 user network with multiple edge devices.
• Experience in administering Security, Server(Physical and Virtual), Storage, and Network systems
• Demonstrated knowledge of Windows Server, Exchange/O365, Hypervisors, Network and System Security, Backups and Business Continuity.
• Current certification in one of the following or equivalent: Microsoft MCSA, CISCO CCNA, CISSP

• Experience in administering CISCO products, networking equipment, internetworking operating system and unified communications is highly desirable.
• Certification as a VMware Certified Professional (VCP)

• Current certification in one of the following (or equivalent) is required: Microsoft MCSA, CISCO CCNA, VMware, CISSP
• Valid Driver’s License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

• Knowledge of Business and Computing technology, including best practices, capabilities and effectiveness of hardware and software.
• Knowledge of Microsoft Office Suite products.
• Knowledge of the latest versions of Microsoft Windows Server, SQL Server and Active Directory.
• Knowledge of configuring, administering, and maintain a complex network environment, including firewalls, switches, routers, etc.
• Knowledge of Microsoft Exchange (O365).
• Knowledge of configuring and maintaining virtual and hyper converged infrastructure.
• Knowledge of configuring and maintaining server hardware and storage area networks.
• Knowledge with network security and networking technologies and with system, security, and network monitoring tools.
• Knowledge of configuring, administering, and maintaining unified communications systems.
• Skill in overseeing, planning, and implementing major programs and services for an organization.
• Skill in making decisions that impact how the department provides services and support to internal and external customers.
• Ability to manage a minimum 1,000 user Metropolitan area Network.
• Ability to plan and manage large-scale network projects.
• Ability to comprehend, analyze and research problems of a complex nature, make judgment decisions and recommend solutions.
• Ability to respond quickly in emergency situations.
• Ability to communicate effectively, both orally and in writing.
• Ability to make technical presentations and conduct training sessions.
• Ability to establish and maintain effective working relationships with City employees and the public.
• Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.

• The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

• Professional employees shall be provided with 200 hours of vacation leave per vacation year (the vacation year shall begin on October 1st and end on the following September 30th). Employees shall be required to utilize 80 hours of vacation during the vacation year in which it is earned or it will be lost at the end of the vacation year. The remaining 120 hours may be carried forward and must be used within 18 months following the vacation year in which the leave is earned or be liquidated by cash payment at that time. The employee will become eligible for liquidation of accrued leave after approximately two years of employment. Leave that is liquidated shall be paid at the employee's rate of pay when the vacation time was earned.

• Professional employees accrue eight hours sick leave for each month worked with no limit on the amount that is accumulated. Additionally, each fiscal year an employee shall have the option of converting a maximum of 40 hours of accrued sick leave days to personal leave, provided the employee has a balance of 96 hours after the conversion.

• Less than five (5) years 20% sick leave
• Five (5) to ten (10) years 40% sick leave
• Ten (10) or more years 70% sick leave
• More than twenty (20 years) 80% sick leave

• Employees may participate in the City's Sick Leave Pool Program upon the completion of one year of employment and with a minimum accumulation of 96 hours of sick and/or vacation leave. This program entitles eligible employees to participate in extended sick leave benefits for cases involving non-work related catastrophic or long-term illnesses or injuries.

• Professional employees shall be eligible to participate in a Disability Salary Replacement program that will provide for a 60% base salary benefit after a 90-day waiting period. During the 90-day waiting period, an employee may utilize accrued sick and vacation leave. Upon entering the program, the employee may continue to use sick and vacation leave to make up the difference between 60% of salary and 100% of salary.

• Professional employees shall receive the following holidays:

• Professional employees will receive two paid workdays each fiscal year (either 8 or 10-hour days) of use-it-or-lose-it time off in recognition of the importance of mental health well-being.

• Professional employees will be granted 40 hours of paid bereavement leave for the demise of a close family member.

• Professional employees will receive longevity compensation added to their base salary for the following cumulative years of service with the City:

• 1 year of service 2%
• 3 years of service 3%
• 5 years of service 2%
• 7 years of service 3%
• 10 years of service 3%
• 12 years of service 3%
• 15 years of service 4%

• Professional employees and families shall be provided with the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. The biweekly rates are as follows:

• Each employee and their dependents enrolled in the City’s medical insurance plan shall have access to the City of Hollywood Employee Health Center, allowing them to conveniently and exclusively access services ranging from routine primary care, urgent care, preventative care, lab work, vaccines, pediatric care for ages 6 months and older, x-rays, health coaching, and much more. All services at the City’s Employee Health Center are free and at no charge to the employee/dependent, with the City paying 100% of the cost of services.

• Each employee shall have the option of completing an annual comprehensive wellness physical through the City of Hollywood Employee Health Center with the costs of the visit paid for by the City, including a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles.

• The City's medical insurance covers Regenexx services with copays based on plan tier. Regenexx is a minimally invasive, needle-based procedure that is an alternative to orthopedic surgery. It uses the body's own healing agents, offers lower risk, and reduces recovery times. Regenexx procedures treat a wide range of common joint injuries and degenerative joint conditions, such as arthritis, rotator cuff tears, ACL sprain or tear, and much more.

• Professional employees shall be provided with a group dental plan with $19.00 of the monthly premium costs paid by the City. There are three plan offerings. The biweekly rates are as follows:

• Professional employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered, and the biweekly rates are as follows:

• Professional employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. This benefit is contingent upon the employee completing a biometric visit at the City’s Employee Health Center. In addition, the employee may establish and contribute to a Flexible Spending Account.

• Professional employees shall be provided with term life insurance of $100,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to an additional maximum amount of $475,000.

• Professional employees shall receive pension benefits according to the provisions of The City of Hollywood Employees’ Retirement Fund (COHERF) in Chapter 33 of the City’s Ordinances which can be found in the online library here . Employees may choose to participate in the COHERF Pension Plan and contribute 8% pretax dollars biweekly with a seven-year vesting period, or employees may instead elect to enroll in a Defined Contribution (DC) plan or a hybrid plan. Click here to retrieve a copy of the Summary Plan Description (SPD), and call the COHERF Pension Office for more information: 954-921-3333.

• The City is a qualifying employer for the Public Service Loan Forgiveness Program. Full-time service at the City contributes to the 120 months of payment for certain federal student loans to be forgiven.

• Professional employees, who complete their probationary period and receive “satisfactory” or better Employee Performance Evaluations, shall be eligible to participate in the City Educational Reimbursement Program for job-related undergraduate and graduate course work. General employees should request approval prior to taking any courses. The City pays as follows to a maximum total of $3,000.00 for tuition annually:

• The City's award-winning wellness program, Hollywood Wellness, offers opportunities to earn incentives such as gift cards (taxable), gym reimbursements, iWatches, BBQ grills, water tumblers, lunch boxes, duffel bags, and other items for participating in wellness initiatives. Hollywood Wellness is powered by specific funding received by the City’s Third-Party Administrator, Cigna, to improve the health and well-being of City employees, and may be discontinued or limited at any time based on availability of funds and discretion of HR Director. Some features of Hollywood Wellness include:

• Access to the BenTek Wellness Hub, where employees may earn gift cards for completing wellness activities such as preventative exams, dental exams, flu shots, health coaching, or for participating in wellness events such as health seminars and wellness challenges.
• Monthly health seminars/webinars, quarterly challenges, on-site health screenings, confidential counseling sessions, and communication campaigns.
• Access to free state-of-the-art fitness facilities throughout City Departments.
• Partnerships with local community vendors to offer reduced fitness memberships for employees, i.e., OrangeTheory Hollywood, YogaJoint Hollywood, and F45 Hollywood.
• Flexible Fitness Reimbursement Program to reimburse employees for fitness facility memberships after proof of consistent attendance and payment.
• Zen Room for employees to enjoy an ambiance of solitude, where they can refresh themselves with a massage, red light therapy, or just quiet time.
• A mobile lactation pod and dedicated lactation rooms throughout the City.

• Professional employees may enter into a Deferred Compensation Program through payroll deduction.
• Professional employees have the option of joining the Sun Credit Union.
• Professional employees have the option of participating in payroll Direct Deposit.
• Professional employees have the option of participating in the BeyondMed Plan for elective/cosmetic services, Pre-paid Legal/ID Theft Protection Plans, and AFLAC Plans through voluntary payroll deductions.
• Professional employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support, including 10 free face-to-face or virtual visits with licensed counselors, 24/7 telephonic support, free 30-minute consultations with legal or financial advisers, online tools and webinars.

ABOUT THE COMPANY

• City of Hollywood, FL

• 954.921.3216