• Receives and directs telephone calls or visitors. Answers routine inquiries.
• Sorts and/or processes incoming and outgoing mail.
• Records and files information on specific cases, current projects, and/or studies.
• Reviews typed correspondence, forms, and/or documents for adherence to specified format and typographical accuracy.
• Assists with the receipt and ordering of common supplies and equipment, and with the keeping of records for time and attendance, etc.

Conditions of employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• You may be required to work overtime.
• Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
• Must be able to type 40 words per mintue.

Qualifications

All qualifications must be met by the closing date of this announcement-07/20/2026 (unless otherwise stated in this vacancy announcement).

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

SELECTIVE FACTOR: This position performs typist work, and the ability to type 40 words per minute is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. You must include this information in your resume or upload typing speed certification/assessment.- AND -To qualify for this position at the GS-03 grade level, you must possess the following minimum qualifications by close of the announcement:

• EXPERIENCE: At least 6 months of general experience that demonstrates progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position.
• OR EDUCATION: Successful completion of 1 year of education above the high-school level.
• OR COMBINATION: A combination of general experience and education as described above.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veterans' preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10-percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

• Customer Service
• Manages and Organizes Information
• Technology Application

ALL required documentation must be submitted to receive full consideration for eligibilities and veterans' preference selected.

The following documents are required and must be submitted by 11:59 PM (EST) on 07/20/2026:

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