Job description:

Join Our Mission-Driven Team at Cincinnati Christian Therapy Group!Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a faith-based team where your skills and expertise are valued and celebrated?

Be the Heart of Our Team. We’ll Support the Rest.

Our admin team is the backbone of our practice. You keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way.

Here’s what you’ll enjoy with us:

• Competitive compensation
• A warm, supportive environment where your role truly makes a difference
• Flexible schedule
• 401K

About CCTG

At CCTG, we walk alongside adults who are ready to face hard things, challenge unhealthy patterns, and grow into who God created them to be. While our practice is rooted in Christian values, we welcome and serve clients from all walks of life with compassion, honesty, and respect. We believe healing doesn’t happen by talking alone. It happens in the body, mind, and spirit together.

What You'll Do: Keep Our Practice Running Smoothly

• Manage client scheduling, intake forms, billing in our EHR system (training provided).
• Handle marketing tasks like social media posts, email newsletters, and referral outreach.
• Coordinate no-show and cancellation follow-ups
• Provide warm client communication via phone/email to ensure seamless telehealth sessions.
• Support daily operations with data entry, filing, and other tasks to keep our practice thriving.

If you thrive on details and making others' lives easier, this is your role!

To Succeed in This Role:

• You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
• You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset.
• You have a passion for helping others, as you will be the primary point of contact for our clients.
• You are able to use technology platforms, such as Google Workspace Apps

Qualifications:

• 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
• Must be an Ohio resident
• Psychology undergraduate students and graduates are welcome!

Skills & Attributes of Our Ideal Candidate:

• Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
• Strong communication skills with the ability to communicate professionally and compassionately.
• Confidence in sharing ideas and constructive feedback to help us grow.
• Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
• Tech-savvy, with experience using Google Drive Suite, Gmail.
• Knowledge of Jane App is an asset.
• An appetite for innovation and simplicity with a strong process orientation.
• Ability to work autonomously and collaboratively with a talented team.

Application Process

To apply, email your resume and cover letter to mollie@cincinnatictg.com. If you do not live in Ohio, please indicate in your cover letter if you plan to move to Ohio.

For more info on our practice, check out our website: https://www.cincinnatictg.com/

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Free parking
• Paid training
• Work from home

Application Question(s):

• Are you comfortable answering the phone?

Education:

• High school or equivalent (Required)

Experience:

• admin: 1 year (Preferred)
• Google Workspace: 1 year (Required)
• Data entry: 1 year (Preferred)

Location:

• Milford, OH 45150 (Required)

Work Location: Hybrid remote in Milford, OH 45150