Company: Huntleigh USA
Location: Washington Dulles International Airport (IAD)
Pay Rate: $17.13 per hour
5:00 PM – 11:00 PM
One Position Available: 2:30 PM – 7:30 PM
Join the Huntleigh USA team and make a difference by providing exceptional customer service to airline passengers who require wheelchair assistance. If you enjoy helping others, working in a fast-paced airport environment, and being part of a professional team, we'd love to hear from you!
As a Passenger Assistant, you will provide safe, courteous, and reliable wheelchair assistance to airline passengers who require mobility support. You will play an essential role in delivering outstanding customer service while ensuring passengers reach their destinations safely and comfortably.
Safely transport passengers to and from airport gates, terminals, baggage claim, and other designated locations.
Assist passengers with mobility needs while providing exceptional customer service.
Provide directions, answer questions, and assist travelers with general airport information.
Maintain a friendly, professional, and positive attitude when interacting with passengers, airline personnel, and the public.
Coordinate assignments with dispatchers and airline gate agents.
Comply with all Transportation Security Administration (TSA) security procedures and checkpoint requirements.
Complete wheelchair usage logs and incident reports accurately and promptly.
Remain alert to safety hazards and maintain a safe working environment at all times.
Ability to stand and walk for extended periods throughout the shift.
Frequently lift, squat, bend, stoop, and push wheelchairs.
Ability to lift, carry, and/or support up to 75 pounds.
Work both indoors and outdoors in varying weather conditions.
High School Diploma or equivalent (may be required at some locations).
Reliable transportation is required.
Ability to read, write, speak, and understand English.
Excellent customer service and communication skills.
Ability to work weekends, holidays, and flexible schedules as needed.
Must successfully pass a pre-employment drug and alcohol screening (DOT or Non-DOT, as applicable) and participate in random testing requirements.
Competitive hourly pay
Flexible part-time schedules
Paid training
Opportunities for career growth and advancement
Work in an exciting airport environment
Be part of a team committed to delivering exceptional passenger service
Established in 1992, Huntleigh USA provides aviation support and security services to commercial and private aviation clients nationwide. Our services include wheelchair assistance, baggage handling, aircraft cleaning, passenger screening support, aircraft security, janitorial services, skycap services, and a variety of aviation-related operations. We are committed to delivering exceptional service while maintaining the highest standards of safety, professionalism, and customer care.
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