Hawaii Family Portraits is a photography company specializing in capturing cherished memories for families visiting the Hawaiian Islands. Our mission is to provide high-quality, professional portrait experiences that reflect the beauty of Hawaii and the unique bonds within each family. We are committed to exceptional customer service, artistic excellence, and creating a fun, stress-free environment for our clients. As a team, we deliver candid images that families will treasure for generations.

Sales Associate & Portrait Photographer

Overview

Hawaii Family Portraits is hiring a full-time Sales Associate & Portrait Photographer based at partner resorts in Kohala, where the primary job is covering desk hours and converting passing guests into booked sessions through in-person conversations and hotel-staff referrals. The role also runs the full client experience, including consultations, shooting, editing, and photo-reveal sales, paying $18–$22/hr + commission + tips.

What You'll Do

Sales & Client Experience

• Cover scheduled desk hours at our partner resorts in Kohala as the face of Hawaii Family Portraits.
• Proactively start friendly conversations with passing guests and convert them into booked portrait sessions.
• Build and maintain strong relationships with hotel staff so they actively refer and funnel guests to our desk.
• Represent the brand professionally on resort property and create a welcoming, on-brand guest experience.
• Meet booking targets driven by resort foot traffic and staff referrals.
• Respond to and call new leads within 60 seconds of inquiry to maximize conversion.
• Lead sales consultations that build trust, understand each family's vision, and book portrait sessions.
• Set clear expectations for the session itself, including what to wear, what to bring, timing, and what to expect, so clients arrive prepared and confident.
• Conduct photo-reveal sales appointments, presenting finished images and guiding clients to the products and packages that best fit their needs.
• Follow up consistently with prospects and past clients to drive bookings and repeat business.
• Maintain accurate records of leads, bookings, and sales in our CRM.

Photography

• Shoot portrait sessions while delivering a warm, professional, world-class experience for every client.
• Edit and retouch your own sessions to Hawaii Family Portraits' quality standards.
• Set clear expectations during the session that prepare clients for a successful photo-reveal appointment.
• Care for and manage your equipment, and keep the studio and shoot locations organized and ready.

Compensation

This role earns an hourly wage for sales and photography work, plus commission tied directly to the results you produce. A key indicator of success in this role is that the majority of your earnings come from commission.

Sales Associate Responsibilities

• Base pay: $18–$22 / hour, depending on experience
• Booking commission - Get paid for every session you book.
Upgrade commission - Get paid for all package upgrades you sell.

Photographer Responsibilities

• Base pay: Hourly wage for session and editing time
Session sales commission.

Final hourly rates for photography work and the structure of combined earnings will be confirmed during the interview process.

Who You Are

• An outgoing, approachable personality who enjoys starting conversations with strangers in person.
• Comfortable representing a brand at a resort desk and building rapport with hotel staff and partners.
• Naturally driven by goals and motivated by commission; you take ownership of results.
• Fast to respond and highly organized; you treat a 60-second response window as a standard, not a stretch.
• Skilled with a camera, with a strong eye for composition, lighting, and connection with subjects.
• Warm and patient with families and children, creating a relaxed and enjoyable experience.
• Reliable, coachable, and committed to delivering excellence at every step.

Qualifications

• Portrait, family, or portrait-style photography experience (portfolio required).
• Proficiency with photo editing software (e.g., Lightroom and/or Photoshop).
• Sales or customer-facing experience preferred; phone sales a strong plus.
• Excellent verbal and written communication skills.
• Reliable transportation and the flexibility to work weekends and evenings as sessions require.
• Authorized to work in the U.S. and able to work on-site in Hawaii.