JOIN THE MISSION

At Palau, we’re on a mission to joyfully proclaim the Good News of Jesus because inviting people to know Him is the most loving thing we can do. Through the BLESS App, we are building digital tools that help people live on mission daily and fuel evangelism across North America.

Do you want to help shape innovative technology that equips people to share the hope of Jesus in practical, meaningful ways?

Position Overview

We are seeking a strategic and execution-focused Product Lead to oversee the practical development and evolution of the BLESS App ecosystem across mobile and desktop platforms. This role will translate ministry vision into actionable product strategy, user experience, technical implementation, and feature development.

Working under the Director of North American Ministries, this leader will collaborate closely with ministry leadership, communications teams, designers, developers, and external technology partners to build a product experience that advances evangelism and user engagement. In a small, entrepreneurial team environment, this role requires both strategic leadership and hands-on execution — contributing directly to product development, content creation, user experience, and implementation rather than solely overseeing the work of others.

The ideal candidate combines strong product leadership, UI/UX fluency, technical understanding, operational excellence, and curiosity toward emerging technologies and AI innovation. They are highly collaborative, detail-oriented, analytically driven, and experienced in managing digital products within SaaS or app-based environments.

This role is not responsible for setting the overarching ministry vision for the BLESS App, but rather for guiding how that vision is effectively implemented through thoughtful product development, user-centered design, and scalable technical solutions.

Key Responsibilities

Product Development & Execution

• Lead the practical development and ongoing evolution of the BLESS App across mobile and desktop experiences.
• Translate ministry vision and organizational objectives into actionable product roadmaps, feature priorities, and development plans.
• Collaborate with software developers, designers, and contractors to oversee implementation of product improvements and new functionality.
• Ensure product experiences are intuitive, engaging, scalable, and aligned with user needs and ministry goals.
• Help evaluate and evolve technical stacks, tools, workflows, and emerging technologies to support current and future product objectives.
• Participate in sprint planning, backlog prioritization, QA review, and release coordination.

User Experience & Product Innovation

• Guide UI/UX direction in collaboration with designers and developers to ensure cohesive and user-friendly experiences.
• Analyze user behavior, engagement data, analytics, and feedback to inform product decisions and innovation.
• Synthesize ministry objectives, audience insights, and platform analytics into effective product enhancements.
• Champion a user-centered approach to product development while maintaining alignment with ministry priorities.
• Explore opportunities for AI-enhanced workflows, personalization, automation, and innovation within the app ecosystem and operational processes.

Content Development & Activation

• Collaborate with ministry leaders and content creators to develop written, video, and interactive content that lives within the BLESS App ecosystem and equips believers toward everyday evangelism.
• Contribute directly to the creation, refinement, and organization of app content, ensuring experiences are engaging, practical, and aligned with ministry objectives.
• Help shape content strategy for digital discipleship, evangelism activation, and user engagement initiatives across the app and related ministry campaigns.
• Partner with Communications and Digital teams on messaging, video concepts, educational content, and campaign assets supporting BLESS initiatives.
• Produce and iterate on content deliverables as needed within a lean team environment, balancing strategic thinking with hands-on execution.
• Oversee email campaigns and communication schedules for lights and churches.

Cross-Functional Collaboration

• Partner with ministry leaders to understand strategic initiatives and translate them into digital product functionality.
• Develop app-related creative assets, messaging, launches, and campaigns. with assistance of Palau’s Communications and Digital teams.
• Effectively communicate across technical, creative, and ministry stakeholders, serving as a bridge between vision and implementation.
• Coordinate with external vendors, developers, platform partners, data providers, and technology consultants to support product initiatives.

Project & Vendor Management

• Lead a team of contract developers, consultants, and technology vendors.
• Manage timelines, deliverables, and priorities across multiple concurrent projects.
• Ensure projects are completed on time, within scope, and at a high level of excellence.
• Maintain organized workflows and documentation across collaboration tools such as Figma, Trello, Claude, and related platforms.

LOCATION

Hybrid work in our Beaverton, Oregon office is preferred, with at least three in-office days. Two workdays can be completed from a home office.

We are open to considering fully remote options for highly qualified candidates outside the Portland area, with occasional travel to headquarters and ministry events.

EXPERIENCE AND SKILLS

• Bachelor’s degree in Product Management, Digital Media, Technology, Communications, Business, or a related field preferred.
• 5+ years of experience leading digital product development, SaaS platforms, mobile applications, or related technology initiatives.
• Demonstrated ability to lead a technical team, including planning and executing projects, providing architectural guidance, overseeing developers, and ensuring delivery of high-quality, scalable solutions.
• Experience collaborating with software developers, UI/UX designers, and cross-functional product teams.
• Strong understanding of user-centered design principles and modern product development workflows.
• Direct experience in UI/UX design, prototyping, or product interface development is highly valued.
• Experience using product collaboration and project management tools such as Figma, Trello, Notion, Jira, Claude, or similar platforms.
• Technically fluent with the ability to communicate effectively between developers, creatives, and non-technical stakeholders.
• Experience analyzing analytics, engagement metrics, and user data to guide product decisions.
• Demonstrated ability to manage multiple priorities and drive projects forward with strong attention to detail.
• Experience managing contractors, vendors, data providers, and external development relationships.
• Understanding of SaaS product ecosystems, mobile app development, and evolving technology infrastructure.
• Experience leveraging AI technologies and emerging digital innovation to improve product development, collaboration, operational efficiency, and user engagement.
• Experience exploring and implementing AI-driven innovation within digital products and workflows is highly valued.
• Strong organizational, communication, and leadership skills.
• Excellent interpersonal skills and ability to effectively communicate with a wide range of personalities and teams.
• Familiarity with evangelism, ministry engagement, or mission-driven organizations is highly valued.
• Experience creating, editing, or guiding written, video, educational, or digital engagement content is highly valued.
• Demonstrated ability to contribute directly to execution while balancing strategic leadership responsibilities.
• Thrives in entrepreneurial, fast-paced environments requiring adaptability, initiative, and resourcefulness.
• Persistent drive to improve systems, experiences, and outcomes with strong attention to detail and a bias toward action.

ADDITIONAL EXPECTATIONS

• Some travel, including conferences, ministry events, and planning meetings, may be required.
• Typically 4 – 8 trips per year

COMMITMENT TO MISSION

• Christian in agreement with Palau’s Statement of Faith.
• Active member of a local Christian church.

Pay: $85,000.00 - $110,000.00 per year

Work Location: Hybrid remote in Beaverton, OR 97006