Financial Aid Advisor – Distance Education

Location: Remote
Job Type: Full-Time
Salary: $36,000–$38,000 per year

Position Summary

Laurel Institutes is seeking an experienced, student-focused Financial Aid Advisor to join our Distance Education team. This position is responsible for counseling prospective, current, and re-entry students on financial aid options while ensuring compliance with all federal, state, institutional, and accrediting agency regulations.

The ideal candidate will have a minimum of two (2) years of financial aid advising experience in a distance education environment, exceptional communication skills, and the ability to provide outstanding service through virtual platforms.

Essential Responsibilities

• Guide prospective, current, and returning students through the financial aid process using multiple communication platforms.
• Assist students in completing all required administrative, academic, and financial aid documentation.
• Collect, review, and analyze financial information to determine eligibility for financial assistance in accordance with institutional and federal guidelines.
• Develop and present individualized financial aid plans and explain available funding options.
• Counsel students regarding financial aid programs, eligibility requirements, payment options, and financing solutions.
• Collaborate with admissions and campus personnel to obtain required documentation needed to secure financial aid.
• Conduct virtual financial aid appointments through video conferencing platforms.
• Prepare, distribute, collect, and process financial aid documents using electronic document management systems.
• Review documentation for accuracy, completeness, and compliance.
• Respond promptly and professionally to inquiries from prospective students, current students, parents, and guardians by phone, email, and other communication methods.
• Provide accurate information through the institution's financial aid hotline.
• Ensure compliance with all federal regulations, institutional policies, and accrediting agency standards.
• Maintain accurate student records and documentation.
• Perform additional administrative and departmental duties as assigned.

Qualifications :

• Minimum of 2 years of financial aid advising experience in a distance education environment.
• Working knowledge of federal financial aid regulations and compliance requirements.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and electronic document management systems.
• Comfortable conducting professional meetings through video conferencing technology.
• Demonstrated commitment to providing exceptional customer service.

Preferred

• Experience working with student information systems and financial aid management software.
• Experience in higher education or career school financial aid administration.

Performance Expectations

Performance evaluations are conducted annually and include, but are not limited to, review of:

• Post-disbursement reports
• Attendance reports
• Accounts receivable reports
• Third-party comprehensive reports
• Student retention rates
• Overall accuracy, compliance, and customer service performance

Benefits

• Competitive Salary: $36,000–$38,000 annually
• 401(k) with Company Match
• Medical Insurance
• Dental Insurance
• Life Insurance
• Paid Time Off
• Flexible Schedule
• Professional Development Assistance
• Tuition Reimbursement

Why Join Laurel?

At Laurel Institutes, we are committed to empowering students through quality education and exceptional support services. Our team values professionalism, integrity, collaboration, and student success. If you are passionate about helping students achieve their educational goals, we encourage you to apply.

Equal Employment Opportunity Statement

Laurel Institutes is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination or harassment based on race, color, national origin, ancestry, religion, creed, age, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, gender expression, transgender status, disability, genetic information, marital status, familial status, military or veteran status, domestic violence or sexual assault victim status,

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Remote Financial Aid: 3 years (Required)
• Campus Ivy: 1 year (Preferred)

Work Location: Remote