Elevate Dining Experiences: Create Impeccable Guest Experiences as a Food Runner at Park Hyatt Chicago.

ABOUT US:

Located in the heart of Chicago, the Park Hyatt Chicago is a luxury hotel renowned for its exceptional service and sophisticated ambiance. Our signature restaurant, NoMI, offers an unforgettable dining experience with innovative, globally-inspired cuisine and a stunning setting. At NoMI, we focus on creating memorable moments for our guests through exquisite food, personalized service, and a welcoming atmosphere. We are proud to offer a top-tier culinary destination, and we're looking for passionate individuals to join our team and contribute to our continued success.

THE ROLE:

As a Food Runner at Park Hyatt Chicago, you will play a key role in ensuring a seamless dining experience by efficiently delivering food from the kitchen to guests. You will verify the accuracy of orders, maintain cleanliness and organization in service areas, and provide exceptional customer service. This role requires strong attention to detail, effective communication, and the ability to work collaboratively with both front-of-house and kitchen staff to uphold our high standards of service and hospitality.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

WAGE INFORMATION:

The hourly rate for this position is $26.50. This position is also eligible to earn overtime and premium pay under certain circumstances.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

WE’RE OPENING DOORS FOR ALL:

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“CARE CONNECTS US” IS OUR GUIDING PRINCIPLE:

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

BENEFITS:

• Health Benefits: Eligibility and coverage provided and administered through Local 1 Union.
• Pension Plan: Participation and contributions managed through Local 1 Union.
• Monthly Fitness Reimbursement: Available up to a specified monthly limit.
• Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility.
• Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.

PERKS:

• Discounted Colleague Rate Room Nights: Available based on room availability.
• Complimentary Room Nights: Offered based on availability.
• Complimentary Meals: Available in the colleague dining room.
• On-Site Bike Rack: Provided for colleague use.

• Experience: Previous experience in a food service or hospitality role, preferably in a luxury or high-end restaurant environment.
• Skills: Strong communication and interpersonal skills with the ability to work effectively in a fast-paced environment.
• Attention to Detail: Ability to ensure order accuracy and maintain high standards of presentation.
• Customer Service: Demonstrated commitment to providing exceptional service and addressing guest needs promptly.
• Physical Stamina: Capability to handle the physical demands of the role, including lifting and carrying moderate amount of weight and standing for extended periods.
• Team Collaboration: Ability to work collaboratively with kitchen and front-of-house staff to ensure a smooth dining experience.
• Professionalism: Maintains a professional demeanor and appearance at all times, reflecting the high standards of the Park Hyatt Chicago.
• Availability: Flexibility to work all shifts including days, evenings, weekends, and holidays as required to meet the needs of our guests and the business.

Join NoMI Kitchen, Lounge & Garden at Park Hyatt Chicago and become a part of an elite team that defines the future of luxury dining. Here, excellence is not just expected—it’s celebrated.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.