CyberLinx Solutions is seeking a SOC Analyst (Tier 1) / Security Monitoring Analyst to support our Security Operations Center (SOC). This role is responsible for continuous monitoring of security alerts generated by SIEM, provide continuous monitoring and triage of security alerts generated by SIEM, MDR platforms, endpoint detection tools, and other security technologies.

Key Responsibilities

Security Monitoring & Alert Triage

• Monitor security alerts and events generated by SIEM, MDR, EDR, and other security monitoring platforms on a 24x7 basis.
• Perform initial triage and validation of security alerts to determine potential security risks.
• Analyze suspicious activity using logs from firewalls, endpoints, servers, cloud environments, and identity management systems.
• Identify potential indicators of compromise (IOCs) and abnormal behavior patterns.
• Escalate confirmed or high-risk security incidents to Tier 2 analysts or Incident Response teams.
• Ensure proper classification and prioritization of alerts according to SOC procedures.
• Coordinate with internal security and IT teams when additional investigation is required.

Daily Administration & Reporting

• Document alerts, investigations, actions taken, and outcomes in ticketing and case management systems.
• Monitor SOC dashboards and log ingestion health to ensure security telemetry is functioning correctly.
• Review alert queues and assist with event correlation rule monitoring.
• Generate daily monitoring summaries and security activity reports.
• Track ticket volumes, response times, and ensure SOC SLA compliance.
• Ensure proper escalation and follow-up on unresolved incidents.