Full-Time Optical Sales Associate / Optician

To be considered, please submit your résumé along with a brief statement explaining why you are interested in optical sales and what makes you a strong fit for a fast-paced team.

We are seeking a dependable, professional, and customer-focused individual to join our fast-paced, high-volume optical team. This is a full-time position for someone who enjoys helping people, is comfortable working with computers, and can confidently guide patients through purchasing decisions.

The right candidate will bring a positive attitude, strong work ethic, excellent communication skills, and a genuine commitment to providing an exceptional patient experience. Optical experience is preferred, but we are willing to train an outstanding candidate with strong sales and customer service experience.

Responsibilities

• Welcome patients and provide friendly, professional assistance.
• Identify each patient’s lifestyle, vision, and eyewear needs.
• Explain frame, lens, and treatment options in clear, understandable language.
• Make appropriate recommendations without using a high-pressure sales approach.
• Assist patients with frame selection, measurements, and eyewear purchases.
• Accurately enter patient, order, insurance, and payment information.
• Process transactions and collect payments.
• Manage multiple patients and priorities in a busy optical environment.
• Answer phones and communicate clearly with patients, laboratories, and team members.
• Follow up on orders and help resolve patient concerns.
• Maintain a clean, organized, and professional optical area.
• Work collaboratively with doctors and staff to keep patient flow efficient.
• Protect patient confidentiality and follow HIPAA requirements.
• Meet individual and department service and sales goals.

Required Qualifications

• Dependable and committed to consistent, full-time employment.
• Professional and prepared throughout the application, interview, and employment process.
• Strong customer service, communication, and people skills.
• Sales experience and confidence recommending products based on customer needs.
• Comfortable learning detailed information and explaining it to others.
• Strong computer, typing, and data-entry skills.
• Accurate, organized, and attentive to detail.
• Able to multitask and remain calm in a fast-paced environment.
• Willing to accept feedback, follow established procedures, and continue learning.
• Able to work respectfully with patients of all ages and backgrounds.
• Reliable attendance and punctuality.

Preferred Qualifications

• Previous optical, optometry, healthcare, or medical-office experience.
• Knowledge of frames, lenses, coatings, and optical measurements.
• Experience with electronic health records or practice-management software.
• Familiarity with medical terminology, vision insurance, HIPAA, or medical coding.
• Previous retail sales or leadership experience.

What We Are Looking For

This position is best suited for someone who:

• Genuinely enjoys helping people.
• Takes pride in being dependable and professional.
• Understands that sales means listening, educating, and helping patients make confident decisions.
• Can balance excellent service with speed, accuracy, and efficiency.
• Wants to become a knowledgeable and valued long-term member of the team.

If you are looking for a committed full-time position and believe you can contribute positively to a busy, patient-centered optical practice, we encourage you to apply.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person