- Position: General Manager
- Property: SpringHill Suites Jacksonville Deerwood (102 keys)
- Address: 4385 Southside Boulevard, Jacksonville, FL 32216
- Work Type: On-Site
- Travel: Up to 15% travel for brand meetings, leadership development, community engagement, and market-related activities
- Job Type: Managerial, Full-Time, Permanent
- Salary: $80,000 – $85,000 USD
- Bonus Opportunities: Up to 50% quarterly, based on quarterly earned wages
- Leadership & Team Structure: This position reports to the Vice President of Operations.
- Direct Reports: Director of Sales, Front Office Manager, Executive Housekeeper, Chief Engineer, and other department leaders as applicable.
- Brand: Marriott SpringHill Suites
- Property Type: Select-Service, All-Suite Hotel featuring 102 guest suites
About the Property Springhill Suites Jacksonville Deerwood : 102-suite, all-suite Marriott hotel located in Jacksonville's Deerwood Park business district. The property offers spacious studio suites featuring separate areas for working, relaxing, and sleeping, along with complimentary hot breakfast, free high-speed Wi-Fi, an outdoor pool and whirlpool, fitness center, business center, on-site laundry facilities, and convenient access to major corporate offices, St. Johns Town Center, Jacksonville beaches, and downtown attractions. The hotel serves both business and leisure travelers seeking modern accommodations in a highly accessible South Jacksonville location.
About Remington Hospitality : Remington Hospitality, a U.S.-based, third‑party hotel management company founded in 1968, with operations across the United States and the Caribbean and Latin America (CALA) region. In CALA, Remington manages branded and independent properties in Mexico, the Dominican Republic, Puerto Rico, and the Cayman Islands, with continued regional growth planned. Today, Remington manages 100+ hotels across 30 states and 26 brands, delivering strong financial discipline, brand compliance, and operational accountability while fostering a collaborative, performance‑driven culture focused on long‑term success and professional growth.
Position Summary: The General Manager is responsible for the overall leadership, financial performance, guest satisfaction, and day-to-day operations of the 102-key SpringHill Suites Jacksonville Deerwood, a Marriott-branded select-service hotel. This role provides strategic direction to all hotel departments, ensuring exceptional guest experiences, strong associate engagement, brand compliance, and achievement of revenue and profitability goals. The General Manager will lead the property’s sales, operations, and financial initiatives while fostering a culture of accountability, service excellence, and teamwork. The ideal candidate is an experienced hospitality leader with a proven track record of driving hotel performance, developing high-performing teams, and delivering outstanding results in guest satisfaction, market share, and profitability. The General Manager is expected to meet all company standards and lead the 5 Key Drivers identified by the management company.
Remington's Five Key Drivers: The General Manager leads the property’s Five Key Drivers, ensuring alignment, accountability, and measurable results.
- Associate Engagement
- Guest Experience
- Revenue Growth & Commercial Performance
- Cost Discipline & Operational Efficiency
- Asset Value & Long-Term Sustainability
Core Responsibilities:
- Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Coordinate special programs, functions and incentives to improve guest service.
- Work in a cooperative and friendly manner with fellow associates.
- Effectively lead the Executive Committee to reach the goals of the property.
- Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR.
- Ensure the property is compliant in all departments, growing the business year over year.
- Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue.
- Coach and develop leaders to exceed performance expectations.
Knowledge, Skills, and Competencies:
- Bachelor's degree in Hotel Management or related business field preferred
- Minimum 3 years' experience in Rooms and/or Food & Beverage functions
- Strong business communication skills verbal and written
- Strong presentation skills and ability to lead team at leadership and hourly level
- Knowledge of federal, state and local employment laws and regulations
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Some travel may be required
- Regular attendance according to established guidelines
- Proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
- Professional image as perceived by subordinates, peers, superiors, guests and community
- Must possess basic computational ability
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Maintain calm and professional demeanor in sometimes high pressure situations
- Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
- Ability to participate in and lead departmental and/or hotel team meetings
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Remington HospitalityJacksonville, FL$80K - $85K (Employer provided)The ideal candidate is an experienced hospitality leader with a proven track record of driving hotel performance, developing high-performing teams, and……30d+
ALO (Canada)Jacksonville, FL$37K - $57K (Glassdoor est.)Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests. Demonstrate strong business acumen by leveraging metrics……13d
Toll BrothersSaint Johns, FL$53K - $96K (Glassdoor est.)This industry leading 12-month Rotational Program plus a tailored Immersive Learning component provides comprehensive knowledge of every stage of homebuilding—……30d+
RowanJacksonville, FL$16.00 - $19.00 Per Hour (Employer provided)Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.…18d
Orangetheory FitnessUnited States$48K (Employer provided)Maintains organized and clean lobby and front desk. Certified Personal Trainer certification and willing to complete OTF coach trainin.…30d+
Altar'd StateJacksonville, FL$34K - $46K (Glassdoor est.)They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources……24h