Position Summary

Boone County Health Center (BCHC) is seeking a detail-oriented and organized Scanner to join our Health Information team. This position plays a vital role in maintaining the accuracy and integrity of the electronic medical record (EMR) by preparing, scanning, indexing, and quality-checking patient documentation. The ideal candidate will have strong attention to detail, excellent organizational skills, and a commitment to confidentiality and customer service.

Essential Responsibilities

• Scan and index patient care documents into the electronic medical record (EMR) accurately and efficiently.

• Retrieve documents from Boone County Medical Clinics, Boone County Hospital, and Health Information Management (HIM) for processing.

• Review documents for completeness, quality, and appropriateness prior to scanning.

• Classify and file documents into the correct patient record and EMR location using established protocols.

• Perform quality assurance reviews of scanned documents to ensure accuracy and compliance.

• Analyze incoming clinical documentation to determine eligibility for filing in the EMR.

• Process documents received through fax servers, proxy locations, and electronic document pools.

• Route documents requiring provider signatures or handwritten responses to the appropriate location in a timely manner.

• Maintain and distribute patient correspondence and ensure letters are scanned into the EMR.

• Review and quality-check archived paper medical records.

• Identify and scan missing information into patient records.

• Assist with chart destruction procedures in accordance with organizational policies and maintain accurate destruction records.

• Provide office support, including answering telephones, directing calls, and taking messages as needed.

• Perform routine maintenance and cleaning of scanning equipment.

• Assist coworkers with record location, problem-solving, and quality control activities.

• Perform additional duties as assigned.

Qualifications

Required

• High school diploma or equivalent.

• Basic computer skills and familiarity with office equipment.

• Ability to maintain confidentiality and handle sensitive patient information appropriately.

• Strong attention to detail and organizational skills.

• Excellent communication and customer service skills.

Preferred

• Previous experience in Health Information Management, document imaging, scanning, or clerical support.

• Knowledge of electronic health records (EHR/EMR) systems.

• Familiarity with medical terminology, healthcare procedures, and treatments.

Knowledge, Skills & Abilities

• Ability to accurately review, interpret, and process documents.

• Strong problem-solving and decision-making abilities.

• Ability to work independently while maintaining productivity and accuracy.

• Ability to communicate effectively with providers, staff, and patients.

• Ability to maintain positive working relationships across departments.

• Ability to prepare reports and correspondence when needed.

• Proficiency with computers, scanners, printers, fax machines, and other office technology.

Work Environment & Physical Requirements

This position is primarily performed in an office and healthcare environment and requires:

• Extended periods of sitting and computer work.

• Frequent standing, walking, carrying, and handling documents.

• Frequent keyboarding, fine motor activities, and repetitive hand movements.

• Occasional lifting of up to 20 pounds.

• Exposure to airborne communicable diseases and dust/particulate matter may occur.

Schedule

• Typical schedule: 8-hour workday

• Regular and punctual attendance required

• Occasional overtime may be required

Our ICARE Values

At BCHC, our employees are guided by the ICARE values:

Integrity – We act with honesty, transparency, and accountability.

Compassion – We demonstrate genuine care and empathy for others.

Attentive – We are fully present and responsive to the needs of patients, families, and coworkers.

Respect – We value every individual and foster an inclusive environment.

Excellence – We pursue continuous improvement and the highest standards of quality and service.

Why Join BCHC?

As a member of our Health Information team, you will play an important role in supporting patient care by ensuring accurate and timely access to medical records. Your attention to detail and commitment to quality help providers deliver exceptional healthcare services to our community.

Apply today to become part of a team dedicated to integrity, compassion, respect, and excellence in healthcare.