Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items.

Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level.

May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers.

Key carrier, opening and closing the store as required.

May direct/supervise other employees and be responsible for overall store in absence of management.

Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line.

Follow all established safety standards and emergency preparedness requirements.

Will be required to work weekends.

Perform other related duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

Minimum:

1. Prior retail experience in inventory control and retail sales.

2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

1. Experience operating a cash register and working knowledge of sales inventory

2. Previous retail supervisory experience in the performance of the above referenced duties. And/or

3. Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk.

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.

You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.