Senior Systems Engineer

Bellevue, WA

Are you on a mission to be a part of creating games that bond players together into deeply invested communities? Would you like to work on something comedic with fun-spirited and whimsical characters? Are you excited for opportunities to help shape a Studio IT infrastructure from the ground up?

As a Staff Systems Administrator within Studio IT, you are accountable for IT projects as a part of the studio’s operations team. Most importantly, you will be part of a fun, dedicated, and passionate team from diverse fields dedicated to launching a new franchise at PlayStation!

What you’ll be doing:

• Embrace a philosophy that in software/game development iteration speed equates to quality.
• Serve as primary responder for IT systems during critical issues, including being on call as needed. Set goals to minimize the need for out-of-business-hours calls through documentation and establishment of procedures for handling blocking issues.
• Be responsible for development and maintenance of systems and infrastructure.
• Interact with partners and engage appropriate representatives within the organization to analyze, validate, specify, verify, document and manage requirements. This can include large, project-scoped workloads, or smaller, assignment-based tasks.
• Employ diagnostic and mitigation techniques for sophisticated processes, hardware, software, and networking issues.
  • Participate in the execution of root cause analysis on complex systems where the full scope of the business impact is not immediately identifiable.
  • Provide and/or implement recommendations for remediation.
• Work seamlessly in varying studio systems, including but not limited to, the following areas
  • System Administration\Engineering on Linux and Windows Server and Desktop
  • High performance networking environments
  • High performance shared storage environments.
  • Automation and problem solving across multiple disciplines
  • SaaS/PaaS integrations/evaluations
  • Monitoring design and implementation
• Design and implement highly available scalable solutions, collaborating with engineering as required
• Apply deep expertise in systems administration and networking to improve response time and customer satisfaction organization wide
• Produce high quality operational documentation. This may include diagrams, high-level descriptions of the environment, or detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure
• Embrace a "we" culture in addition to being an outstanding collaborator and communicator
• Contribute to annual budget and internal IT roadmap planning
• Other related duties that may arise – we are a small creative startup who all wear many hats

What we’re looking for:

We are seeking an IT professional with proven ability and a strong record of delivering successful projects. Experience in media, entertainment, or gaming is a plus. Someone with hands-on experience planning, implementing, and operationalizing projects, who is comfortable managing initiatives through the full lifecycle from inception to completion, will thrive in this role. They are highly effective at prioritizing their own workload, bring solid attention to detail, and are familiar with a range of project management methodologies.

This person should have solid technical expertise in infrastructure and systems administration, including proficiency with scripting and automation tools, as well as broader infrastructure-as-code practices. They should be skilled in installing, configuring, and running Microsoft Windows Server environments, with foundational Linux knowledge. A solid understanding of Active Directory is required. Familiarity with SAML and OIDC authentication protocols, along with experience or exposure to Okta, is also important. The successful candidate will have strong analytical and problem-solving skills. They must diagnose and fix complex systems and network issues. They will also maintain detailed documentation of configurations, procedures, and changes. They should also have a genuine passion for learning and continuous improvement of their knowledge.

We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

We value in person interaction; this job will be hybrid and have an expectation of 3-5 days per week on-site.

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