Summary: Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

This QA Automation Engineer – Level 3 role is a senior-level position focused on leading automation efforts, enhancing QA frameworks, and ensuring high-quality delivery across USPS enterprise systems. This role is ideal for a QA professional with strong technical depth, leadership experience, and expertise in both manual and automation testing across complex enterprise applications, including Payroll systems. You’ll work closely with cross-functional teams to align QA practices with business goals, ensure compliance with USPS standards, and drive continuous improvement across platforms.

Key Responsibilities

• Lead QA automation efforts across multiple USPS systems, including functional, integration, transactional, API, regression, smoke, and end-to-end (E2E) testing.
• Design, implement, and maintain scalable automation frameworks and test scripts that support enterprise-level testing needs.
• Collaborate with product owners, developers, business analysts, PMO, and other stakeholders to ensure comprehensive test coverage and alignment with business and technical requirements.
• Develop and review test strategies, test plans, test data, and testing procedures to validate complex business workflows and system integrations.
• Mentor junior QA engineers and contribute to team development through technical guidance and knowledge sharing.
• Oversee the planning and execution of automated and manual testing activities, ensuring timely, high-quality releases and compliance with USPS Technology Solution Life Cycle (TSLC) standards.
• Conduct advanced testing, including performance, security, integration, and functional validation of enterprise applications.
• Analyze test results, verify defect resolutions, identify testing risks, and communicate recommendations and mitigation strategies to stakeholders and leadership.
• Contribute to system architecture discussions to improve testability, automation coverage, and long-term maintainability.
• Support post-deployment validation and production monitoring to ensure sustained software quality.
• Participate in strategic QA planning, Agile ceremonies, and continuous process improvement initiatives, leveraging AI-assisted testing tools where appropriate to improve testing efficiency.

Qualifications

Required

• 6–8 years of experience in Software Quality Assurance, with a strong focus on automation and enterprise systems.
• Proven experience leading QA efforts and managing manual and automated testing initiatives across multiple platforms.
• Expertise in automation tools, frameworks, and scripting for API, functional, integration, and data-driven testing.
• Deep understanding of SDLC, software testing methodologies, Agile/Scrum practices, and CI/CD or DevSecOps environments.
• Strong proficiency in SQL, Excel (Pivot Tables), PowerPoint, and reporting tools.
• Experience developing test plans, test scripts, test data, and validating complex business workflows.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Preferred

• Experience with Payroll, HRIS, Finance, or other enterprise transactional systems, including payroll processing, taxes, deductions, benefits, and payroll lifecycle workflows.
• Experience using AI-assisted testing or AI-generated test scripting tools to improve testing efficiency.
• Certifications in QA, Automation, or Cloud platforms (e.g., ISTQB, AWS, Azure).
• Experience with performance and security testing tools.
• Familiarity with USPS systems, regulatory compliance, enterprise risk management, and VersionOne or equivalent Agile management tools.
• Background in business-to-business transactional systems, workflow automation, enterprise architecture, and product lifecycle decisions.
• Mainframe testing experience is considered an advantage.

What Success Looks Like in This Role

• Automation frameworks are reliable, reusable, and aligned with USPS enterprise standards.
• QA deliverables are consistently high-quality, timely, and aligned with business needs.
• Risks are proactively identified and mitigated through strong testing and collaboration.
• QA processes are well-documented, standardized, and continuously improved.
• Stakeholders view QA as a key contributor to successful product delivery and operational excellence.