• Resolve workstation and endpoint failures, repairing or replacing components as needed.
• Diagnose and troubleshoot hardware, OS, Linux, and endpoint issues across physical and virtual environments.
• Develop and maintain workstation and mobile solutions using Microsoft Office 365.
• Configure, image, and deploy workstation systems following approved baselines and security standards.
• Plan and execute OS and software installations, upgrades, and patching to ensure reliability and compliance.
• Administer Linux/Windows systems, including configuration, patching, access control, performance tuning, and backup/DR readiness.
• Manage endpoint lifecycle, including imaging, baselining, packaging, patching, and VDI support.
• Administer accounts, printers, directories, and file systems to maintain system integrity.
• Provide and manage access to applications, shared resources, and directories.
• Monitor service delivery reports and initiate corrective or preventive actions.
• Maintain accurate asset‑tracking information for all repairs, deployments, and lifecycle activities.
• Recover and redeploy under‑utilized or unused equipment to optimize hardware usage.
• Create and maintain documentation, including system designs, procedures, runbooks, and troubleshooting guides.
• Implement containerization and modern release practices where applicable to workstation and endpoint components.
• Operate within change, incident, and problem management processes while enforcing security and compliance.
• Monitor workstation and endpoint performance and recommend improvements or high‑availability patterns.
• Evaluate new and emerging technologies and vendors and provide recommendations.
• Provide technical support to developers, DBAs, and application teams on endpoint‑related dependencies.
• Mentor and train support personnel and team members to strengthen team capability.

Position Requirements

To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following tasks:

• Ability to sit / stand / walk as required for various periods of time
• Ability to use office equipment, phones, laptop effectively for various amounts of time throughout the day
• Ability to lift up to 50 pounds

Benefits and Compensation:

• 120 hours vacation
• 10 Paid Holidays
• 60 hours of sick time
• Medical / Dental / Vision
• Health Savings Account Option
• Long Term Disability
• Parental Leave
• Paid Leave Oregon
• Life Insurance
• Supplemental Life Insurance
• Educational Assistance
• Employee Assistance Program
• Financial Wellness Assistance
• Legal Insurance
• Quarterly Success Share Bonus
• Referral Program
• Retirement Plan Options, up to 5% Match
• Sponsored Wellness Programs & Challenges
• Subsidize Public Transportation Pass

**Relocation assistance is not offered