JOB SUMMARY:

• Process Analysis & Improvement
  • Identifying areas for improvement in RCM processes, implementing changes, and monitoring their impact. Evaluate critical process opportunities for enhancement and propose tangible solutions to avoid repeatable errors.
  • Gathering operational and workflow requirements to document, implement and monitor workflow processes. Identification of root cause(s) of workflow/process incident management.
  • Developing, proposing and organizing initiatives related to RCM process improvement
  • Creation of designed and approved processes, enhance the automation of the technical workflows, and provide monitoring/stabilization of current business processes
  • Continuous review of RCM workflows and processes
• Documentation & Communication:
  • Creating and maintaining documentation like protocols and process maps and communicating effectively with stakeholders.
  • Document detailed technical design for workflow automation, end user documentation and job aids.
  • Training in new processes and protocols
  • Effectively communicate and collaborate with leadership
• Data Analysis:
  • Analyzing data to identify trends, issues, and opportunities for improvement in the RCM process.
  • Running and analyzing reporting as needed
• Technology Support:
  • Monitoring new workflows and processes to ensure success
  • Practice management maintenance related to RCM
  • Create and support workflow tools such as Smartsheet
• Project Management & Support:

• Leading or assisting with RCM transformation initiatives, such as implementing new systems, redesigning workflows, and optimizing technology.
• Creating and executing project management plans
• Defining scopes for revenue cycle and/or company initiatives
• Setting and tracking project objectives
• Ensuring all project deliverables are completed and formally closed
• Communicating project timelines and milestones
• Monitoring project progress and assist with setting deadlines
• Presenting status updates
• Complete special projects and provide project support as requested by senior leadership.
• Other duties as assigned

• Excellent verbal and written communication skills.
• Demonstrated organizational skills with the ability to function well in a fast-paced environment.
• Ability to act with integrity, professionalism, and maintain a high degree of confidentiality.
• Proficient in using organizational billing systems.
• Attention to detail.
• Flexible to the needs of the department and organization.

SUPERVISORY RESPONSIBILITIES:

• This is a remote position. Location: Remote in AL, FL, GA, IL, IN, MI, MO, NC, OH, PA, SC, TN, TX, VA

• The hours required are Monday – Friday 8am – 5pm EST

• Travel to other locations as necessary

EDUCATION AND EXPERIENCE:

• High School Diploma or GED Required.

• Healthcare revenue cycle experience (minimum of 1 year).

• 401(K) Company Match
• Medical and Dental Insurance
• Vision Benefits
• Flexible Spending Accounts
• Pet Insurance
• Disability Insurance
• Life Insurance
• Continuing Education
• Paid Time Off