POSITION SUMMARY

Detego Health is seeking an experienced and solutions-oriented Senior Human Resources Specialist to support our growing, multi-state workforce. This role serves as a trusted resource for employees, managers, and leaders by providing expertise in employee relations, compliance, performance management, talent acquisition, benefits administration, compensation, and HR operations.

The Senior HR Specialist is responsible for managing complex HR matters, ensuring compliance with employment laws and company policies, supporting organizational initiatives, and delivering a positive employee experience aligned with Detego Health's mission, values, and culture. This position requires strong business acumen, excellent judgment, high ethical standards, and the ability to balance employee advocacy with business objectives.

ESSENTIAL FUNCTIONS

Employee Relations & Performance Management

· Serve as a primary HR contact for employees and managers regarding HR policies, procedures, and workplace concerns.

· Conduct employee relations investigations and provide guidance regarding appropriate resolutions.

· Support managers with coaching, disciplinary actions, performance improvement plans, corrective actions, and employee separations.

· Partner with leadership to promote a positive, inclusive, and high-performing workplace culture.

· Identify and mitigate organizational risks while ensuring fair and consistent application of policies.

Talent Acquisition & Onboarding

· Manage full-cycle recruitment activities for assigned positions.

· Collaborate with leaders to develop effective recruiting and workforce planning strategies.

· Facilitate interview processes, candidate assessments, offer preparation, and hiring recommendations.

· Coordinate and enhance onboarding and orientation programs to ensure a seamless new hire experience.

· Monitor recruitment metrics and recommend process improvements.

Benefits & Leave Administration

· Support administration of employee benefits programs, including medical, dental, vision, FSA/HSA, life insurance, disability, and retirement plans.

· Assist employees with benefit-related questions, eligibility requirements, and enrollment changes.

· Support open enrollment planning, employee communications, and vendor coordination.

· Administer and monitor leave programs, including FMLA, ADA accommodations, workers' compensation, and state-specific leaves.

Compensation Administration

· Assist with salary benchmarking, compensation analyses, and job evaluations.

· Support annual merit review and compensation planning processes.

· Ensure compensation practices remain competitive, equitable, and aligned with organizational goals.

Compliance & HR Operations

· Maintain compliance with federal, state, and local employment laws and regulations.

· Support policy development, implementation, and employee communications.

· Maintain accurate HRIS records and personnel documentation.

· Prepare reports, workforce analytics, and compliance-related documentation.

· Participate in internal audits and monitoring activities.

· Recommend process improvements that increase efficiency and enhance employee experience.

Organizational Development & Projects

· Support employee engagement initiatives and culture-building activities.

· Assist with performance management programs, leadership development, and succession planning efforts.

· Participate in cross-functional projects and organizational change initiatives.

· Contribute to strategic HR initiatives supporting business growth and operational excellence.

QUALIFICATIONS

Education

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.

Experience

Minimum of 5 years of progressive Human Resources experience. Experience supporting employee relations, benefits administration, compliance, recruiting, and performance management. Demonstrated experience conducting workplace investigations and managing sensitive employee matters. Experience supporting a multi-state workforce preferred. Healthcare or Insurance industry experience preferred.

Certifications Preferred

SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge

· Federal and state employment laws and regulations.

· Employee relations and workplace investigations.

· Leave administration including FMLA, ADA, and workers' compensation.

· Benefits administration and compensation practices.

· HR compliance, recordkeeping, and audit requirements.

· Human Resource Information Systems (HRIS).

Skills

· Exceptional interpersonal and relationship-building skills.

· Strong communication and presentation abilities.

· Excellent analytical and problem-solving skills.

· Advanced organizational and project management skills.

· Ability to prioritize and manage multiple assignments simultaneously.

· Strong proficiency in Microsoft Office Suite and HR technology platforms.

Abilities

· Maintain strict confidentiality and exercise sound judgment.

· Build credibility and trust with employees and leaders.

· Influence and partner effectively across all organizational levels.

· Interpret and apply policies, procedures, and legal requirements.

· Work independently while collaborating as part of a team.

CORE COMPETENCIES

Business Acumen

Understands organizational goals and aligns HR practices to support business outcomes.

Employee Advocacy

Promotes a positive employee experience while supporting organizational objectives.

Critical Thinking

Analyzes issues objectively and develops practical solutions.

Compliance Focus

Ensures adherence to all applicable laws, regulations, and company policies.

Communication

Communicates effectively with employees, managers, and executive leadership.

Relationship Management

Builds productive partnerships throughout the organization.

Adaptability

Demonstrates flexibility and resilience in a fast-paced, evolving environment.

Integrity

Maintains professionalism, confidentiality, and ethical decision-making at all times.

SUCCESS PROFILE

· Be viewed as a trusted advisor to managers and employees.

· Proactively identify and resolve employee relations concerns.

· Ensure legal compliance while minimizing organizational risk.

· Deliver exceptional employee service and support.

· Contribute to employee engagement, retention, and culture initiatives.

· Support organizational growth through efficient and effective HR practices.

DETEGO HEALTH CORE VALUES

· Putting people first.

· Acting with integrity.

· Delivering exceptional service.

· Embracing innovation and continuous improvement.

· Building collaborative and accountable teams.

· Supporting healthier outcomes for those we serve.

Detego Health is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person