About Forged Fiber

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions.

Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.

The Role
Within the Data Quality organization, this position will primarily focus on various new
Inventory system functions for Forged Fiber 37 in CLONES and NetBox. As systems and
processes mature, this role is expected to expand into broader data quality responsibilities
and continuous improvement efforts across the organization.

The Main Responsibilities

• Manage intake and fulfillment of CLLI code requests through ServiceNow, including

request validation, clarification, and customer communication.

• Assign, update, and maintain CLLI codes in CLONES (and related reference data) in

accordance with established governance, naming conventions, and data quality
standards.

• Create, modify and maintain inventory in NetBox as needed.
• Partner with engineering, construction, network planning, and other stakeholders to

resolve discrepancies, and ensure accurate request completions.

• Track work through defined SLAs and operational metrics; document outcomes,

trends, and recurring issues to support continuous improvement.

• Identify and help implement automation opportunities (e.g., workflow

improvements, validations, system integrations) to reduce manual assignment
effort; assist with requirements definition, user acceptance testing, and rollout support.

• As automation and process maturity increase, take on additional data quality

initiatives and operational support responsibilities within the organization.
What We Look For in a Candidate

• 4+ years related experience with Bachelors Preferred Experience
• Fiber telecommunication background in planning, engineering, Inventory

Management or project management in FTTx technologies, GPON, or XGS-PON

• Understanding of fiber optic networks, optical splitting, and GPON network

architecture

• ISP experience with OLT/ONT configurations and equipment from manufacturers

including Calix, ADTRAN, Nokia

• OSP experience planning, designing, engineering, deploying, and/or project

managing aerial, buried, and underground fiber optic networks

• Knowledge of ServiceNow, CLONES, and CLLI codes; experience with workflow

automation and process improvement.

• Working knowledge of Layer 1, 2, and 3 network inventory systems, with hands-on

experience in platforms such as TIRKS or OmniVue
Education

• Bachelors or Equivalent

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