Overview
We are seeking a dynamic and detail-oriented Service Titan System Builder to join our innovative IT team. In this role, you will be instrumental in designing, implementing, and maintaining complex service management systems that enhance operational efficiency and customer satisfaction. Your expertise will drive the development of scalable, secure, and high-performance solutions aligned with modern service-oriented architecture principles. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge technologies to solve real-world challenges, this opportunity is for you!

Responsibilities

• Design and develop comprehensive system architectures utilizing Service Titan platform integrations, ensuring seamless operation within broader IT infrastructure.
• Build and configure robust solutions leveraging technologies such as RAID controllers, VMware, Kubernetes, and cloud platforms like AWS and Azure.
• Implement and manage APIs, RESTful services, microservices architectures, and automation scripts using languages like Python, JavaScript, Bash, and PowerShell to optimize system workflows.
• Administer and troubleshoot diverse operating systems including Windows, Linux, UNIX, and ESXi environments to ensure high availability and security.
• Collaborate with cross-functional teams to develop scalable solutions using databases such as MySQL, PostgreSQL, Oracle, Microsoft SQL Server, and NoSQL options like Cassandra or MongoDB.
• Maintain system security by configuring firewalls, VPNs, DNS settings, DHCP services, and implementing best practices in information security.
• Support DevOps practices through CI/CD pipelines using Jenkins, Git, Docker containers, Kubernetes orchestration, and version control systems.
• Conduct system performance tuning involving load balancing techniques and system monitoring tools to ensure optimal uptime.
• Document system designs, configurations, procedures, and incident reports to facilitate knowledge sharing and continuous improvement.

Experience

• Proven experience in systems engineering or architecture within an IT environment with a focus on service management platforms such as Service Titan or similar SaaS solutions.
• Strong background in system administration across multiple operating systems including Windows Server environments and Linux distributions.
• Hands-on experience with virtualization technologies like VMware ESXi or Hyper-V as well as container orchestration tools such as Kubernetes.
• Familiarity with cloud computing platforms including AWS or Azure for deploying scalable applications.
• Knowledge of network protocols (TCP/IP), computer networking concepts (VPNs, DNS), load balancing strategies, firewalls, and cybersecurity best practices.
• Experience developing APIs using RESTful standards; scripting skills in Bash or Shell Scripting; proficiency with DevOps tools like Jenkins or Git for automation workflows.
• Understanding of SDLC methodologies such as Agile; experience working on solution architecture projects involving microservices design patterns.
• Educational background in computer science or related fields; certifications in relevant technologies (e.g., AWS Certified Solutions Architect, Cisco CCNA) are a plus. Join us to be part of a forward-thinking team dedicated to building innovative service management solutions that empower organizations worldwide!

Pay: $25.00 - $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person